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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Square Appointments

    Score10 out of 10
    N/ASquare headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.

    $29

    per month per location

    Tebra Practice Marketing

    Score7.7 out of 10
    N/ATebra Practice Marketing (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers.

    $0

    Pricing
    Square AppointmentsTebra Practice Marketing
    Editions & Modules
    Free
    $0
    Plus
    $29
    per month per location
    Premium
    $69
    per month per location
    Cub
    $0
    Professional
    $300
    Managed Services
    $500
    Offerings
    Pricing Offerings
    Square AppointmentsTebra Practice Marketing
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Square AppointmentsTebra Practice Marketing
    Considered Both Products
    Block, Inc (Square)
    No answer on this topic
    Tebra
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    Square AppointmentsTebra Practice Marketing
    Small Businesses
    Calendly
    Score8.6 out of 10
    No answers on this topic
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Doodle
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Square AppointmentsTebra Practice Marketing
    Likelihood to Recommend
    9.1
    (7 ratings)
    7.0
    (1 ratings)
    Support Rating
    10.0
    (3 ratings)
    3.0
    (1 ratings)
    User Testimonials
    Square AppointmentsTebra Practice Marketing
    Likelihood to Recommend
    Block, Inc (Square)
    Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
    Incentivized
    Read full review
    Tebra
    The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
    Incentivized
    Read full review
    Pros
    Block, Inc (Square)
    • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
    • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
    • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
    Incentivized
    Read full review
    Tebra
    • Patient communications: being able to send patients text messages has been a great benefit.
    • Kareo sends out appointment reminders for us which saves our employees time.
    Incentivized
    Read full review
    Cons
    Block, Inc (Square)
    • Additional functionality: real-time availability calendar to customers
    • Not redirect away from our site to Square
    • Additional functionality: Ability for customers to add up sales when checking out
    Incentivized
    Read full review
    Tebra
    • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
    • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
    Incentivized
    Read full review
    Support Rating
    Block, Inc (Square)
    • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
    • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
    Incentivized
    Read full review
    Tebra
    Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
    Incentivized
    Read full review
    Alternatives Considered
    Block, Inc (Square)
    Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
    Incentivized
    Read full review
    Tebra
    We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
    Incentivized
    Read full review
    Return on Investment
    Block, Inc (Square)
    • Ease of scheduling brings in more appointments
    • Must have a card on system to schedule and prepay for an appointment
    • Offers multiple types of appointments
    • Cancellation fees
    Incentivized
    Read full review
    Tebra
    • We have not been using it long enough to know an answer to this.
    Incentivized
    Read full review
    ScreenShots