Subscription Genius (discontinued) vs. TeamUp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Subscription Genius (discontinued)
Score 1.0 out of 10
N/A
Subscription Genius was a cloud-deployed subscription billing platform featuring subscriber management, analytics, and e-commerce capabilities, from Pape Ventures. The product is no longer available and support for the product has ended.
$149
per month
TeamUp
Score 9.0 out of 10
N/A
TeamUp is management software for independent gyms, studios, CrossFit boxes, personal trainers and their in-person, online, and on-demand services. TeamUp’s software offers bookings, payments, customer relationship management, and its business management features include valuable insights and reporting, specially designed for fitness business owners. Managing class schedules, taking payments, and connecting with members can be made easier with software that’s built to help run a…
$35
Pricing
Subscription Genius (discontinued)TeamUp
Editions & Modules
STANDARD
$149
per month
PLUS
$349
per month
PREMIUM
$499
per month
No answers on this topic
Offerings
Pricing Offerings
Subscription Genius (discontinued)TeamUp
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGet access to all core features for one flat rate with no contracts., lock-ins, setup fees or support fees.New business starter offer starting at $35.00/month. 50% discount on the starter plan for the first 6 months to help launch. Automatically applies and ends after 6 months or when the business grows above 50 customers.
More Pricing Information
Community Pulse
Subscription Genius (discontinued)TeamUp
Top Pros

No answers on this topic

Top Cons
User Ratings
Subscription Genius (discontinued)TeamUp
Likelihood to Recommend
1.0
(1 ratings)
8.7
(2 ratings)
User Testimonials
Subscription Genius (discontinued)TeamUp
Likelihood to Recommend
Discontinued Products
I would avoid [it] for any subscription management. Personally, we had a torrid experience with the product and company. The platform is dated and feels like an afterthought or a sideline project for Pape Ventures. They certainly don’t invest any time in developing the product and it feels like there is a real ‘Can’t do’ attitude from the management.
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TeamUp
TeamUp is well suited for busy offices where every second counts because you are so busy and need things to stay very organized. This is also helpful with project management and situations where a lot of people are involved in certain projects. It might not be as helpful to someone who is just in charge of one specific project and doesn't have a lot of "hats" to wear and things to keep organized where a regular email calendar might suffice.
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Pros
Discontinued Products
  • Initial sales was strong.
  • Their website looks the part.
  • You feel like they are genuine.
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TeamUp
  • Simplified customer signups.
  • Customer service when we have unique problems.
  • Makes it easy to accept payments.
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Cons
Discontinued Products
  • Failed to deliver on promises.
  • Auto renew function never worked from the start.
  • Facebook Pixel Tracking never worked.
  • Support failed to return calls.
  • Support failed to return emails.
  • Generally ignored.
  • It ended up costing us double. I had to waste time chasing them to deliver on a product that never worked.
  • Feels like a side project or afterthought.
  • No new development time.
  • Feels like it has been mothballed.
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TeamUp
  • More help with the initial setup.
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Alternatives Considered
Discontinued Products
No answers on this topic
TeamUp
We selected TeamUp in 2013 because it had more features that we needed compared to the other options available at the time. There are probably lots of other options on the market now and we may switch at some point, but it is easiest for our customers now to continue with what they are familiar with.
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Return on Investment
Discontinued Products
  • We actually lost money and further time
  • We ended up reverting back to manual subscription management
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TeamUp
  • Saved time which means saved money!
  • More time to focus on important projects and less on logistical issues.
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