Overall Satisfaction with TeamUp
We use TeamUp for all of our event registration. When swimmers want to sign up for one of our weekly swims or a big event like an Alcatraz Swim, they use the TeamUp calendar embedded on our website, create a profile, pay for the event, complete the waiver, and register for the event. Almost 100% of our revenue comes through these sign-ups, and we use the automatically created customer database for marketing.
- Simplified customer signups.
- Customer service when we have unique problems.
- Makes it easy to accept payments.
- Occasionally confusing functionality for the users.
- Some limited options for how registrations are set up.
- Cost is low and varies by amount of customer use.
We selected TeamUp in 2013 because it had more features that we needed compared to the other options available at the time. There are probably lots of other options on the market now and we may switch at some point, but it is easiest for our customers now to continue with what they are familiar with.
Do you think TeamUp by DaySmart delivers good value for the price?
Yes
Are you happy with TeamUp by DaySmart's feature set?
Yes
Did TeamUp by DaySmart live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamUp by DaySmart go as expected?
Yes
Would you buy TeamUp by DaySmart again?
Yes