TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Support.com Guided Path

    Score8 out of 10
    N/ASupport.com headquartered in Sunnyvale offers Guided Path, the company's customer self-help and guided assistance platform for mobile and desktop apps.N/A

    UnSpot

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    After the pandemic, many employees no longer need to work from the office 5 days a week, and companies no longer need to have a workplace assigned to only 1 person, allowing different people to sit at the same place on different days. UnSpot helps users to: Find the best workplace, with the right equipment, or find a colleague to sit with. Book a table or meeting room in one click. Plan a work schedule around when the team…

    $5

    per month per user

    Pricing
    Support.com Guided PathUnSpot
    Editions & Modules
    No answers on this topic
    Basic
    $2.5
    per month per user
    Advanced
    $5
    per month per user
    Per Resource Pricing - For Users
    $10
    per month per desk / parking spot
    Per Resource Pricing - For Meeting Rooms
    $30
    per month per meeting room
    Offerings
    Pricing Offerings
    Support.com Guided PathUnSpot
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Support.com Guided PathUnSpot
    Small Businesses
    Pendo.io
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Whatfix
    Score10 out of 10
    No answers on this topic
    Enterprises
    Whatfix
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Support.com Guided PathUnSpot
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Support.com Guided PathUnSpot
    Likelihood to Recommend
    Support.com
    It is well suited for consumers with small business[es], but in my view not suitable for large businesses.
    Incentivized
    Read full review
    UnSpot
    If a company even partially introduces flexible jobs, it is opportunity to increase staff without a costly relocation to another office.
    Read full review
    Pros
    Support.com
    • Helped in customer and technical support with massive home based team.
    • Optimized home sourcing and industry leading solutions.
    • Helped a lot in Education and Healthcare.
    Incentivized
    Read full review
    UnSpot
    • Desk booking
    • Integrations
    • Meeting room booking
    Read full review
    Cons
    Support.com
    • Need more value with products.
    • Need more value with warranty.
    • Cloud platform needs improvement.
    Incentivized
    Read full review
    UnSpot
    No answers on this topic
    Alternatives Considered
    Support.com
    No alternative utilized
    Incentivized
    Read full review
    UnSpot
    No answers on this topic
    Return on Investment
    Support.com
    • No specific resources required.
    • Less team because of home based services.
    • User friendly.
    Incentivized
    Read full review
    UnSpot
    • Office cost decrease
    • Productivity
    Read full review
    ScreenShots

    UnSpot Screenshots

    Screenshot of an interactive office mapScreenshot of the desk booking interfaceScreenshot of the interface to book meeting roomsScreenshot of the interface to reserve parking spacesScreenshot of employee informationScreenshot of the meeting room booking display