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SUSE Multi-Linux Manager vs. TrueSight Automation for Servers

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SUSE Multi-Linux Manager

    Score8.9 out of 10
    N/ASUSE Multi-Linux Manager is a solution used to simplify management of any complex IT infrastructure. SUSE Multi-Linux Manager provides automated patching, content lifecycle management, and realtime monitoring to keep a mixed Linux environment secure and compliant at any scale – from 10 to over 100,000 clients – from a single console.N/A

    TrueSight Automation for Servers

    Score8.3 out of 10
    N/ABMC's TrueSight Automation for Servers (formerly under the BladeLogic Automation Suite) is a server lifecycle automation application supporting configuration, patching and maintaining physical, cloud and virtual servers.N/A
    Pricing
    SUSE Multi-Linux ManagerTrueSight Automation for Servers
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SUSE Multi-Linux ManagerTrueSight Automation for Servers
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SUSE Multi-Linux ManagerTrueSight Automation for Servers
    Considered Both Products
    SUSE
    No answer on this topic
    BMC Helix
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    No answers on this topic
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    User Ratings
    SUSE Multi-Linux ManagerTrueSight Automation for Servers
    Likelihood to Recommend
    10.0
    (12 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SUSE Multi-Linux ManagerTrueSight Automation for Servers
    Likelihood to Recommend
    SUSE
    In our specific use case, SUSE Manager is extremely useful. We're having a large landscape that is divided into intake, development, quality and production with a couple of different SUSE flavours that need to be automatically rolled out, configured, patched and maintained, everything from up to date repositories that are cloned on a daily basis straight from SUSE.
    Incentivized
    Read full review
    BMC Helix
    It would be very good to backup multiple platforms.
    Incentivized
    Read full review
    Pros
    SUSE
    • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
    • Uses a lite version of Salt to run commands or scripts on any numbers of servers at once.
    • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
    Read full review
    BMC Helix
    • The backup process is simple and easy to learn and change.
    • It has the ability to manage multiple platforms.
    • It also can push configures to multiple devices at once.
    Incentivized
    Read full review
    Cons
    SUSE
    • The cloning of patches when using the content lifecycle module in a multi-environment landscape with many SLES flavours is a bit cumbersome.
    • More premade saltstate for default applications are always nice to have.
    • Upgrading SUMA could be easier, especially when a Postgres upgrade is also required.
    Incentivized
    Read full review
    BMC Helix
    • It would easier for users if there are more report templates.
    • The dashboard can be improved as well.
    • Otherwise, I am pretty happy with the tools.
    Incentivized
    Read full review
    Likelihood to Renew
    SUSE
    I am expanding the use of SUSE Manager throughout our organization and can't imagine going back to the "wild wild west" we had before.
    Read full review
    BMC Helix
    No answers on this topic
    Usability
    SUSE
    The gui is extremely user friendly. The installation and configuration does have a learning curve, it takes a while to set everything up. But once you're passed this initial learning curve, everything is very intuitive. If you want extra automation, there's an api (eventough i personally find the documentation of the api could be ordered better). I gave this product a 9 because of the initial learning curve and the api documentation, but for the rest it suits my needs perfectly.
    Incentivized
    Read full review
    BMC Helix
    No answers on this topic
    Support Rating
    SUSE
    SUSE Manager provided a top-tier support person on site to us for two days to help integration. We did all the standard stuff they help with before he arrived. We were able to use him to get all the tricky stuff identified and solved in the short time we had. Had they sent us a lower-tier guy, it would have been a waste. I was impressed they sent such knowledgeable person.
    Read full review
    BMC Helix
    No answers on this topic
    Alternatives Considered
    SUSE
    The other competitors also have a good platform and service, but we went with SUSE due to cost. The price was best and we needed to keep under a certain budget. The functionality was perfect for what we needed so we took the step forward. This allows us to manage our Linux environment within the manager and update or deploy specific tasks to each as needed.
    Incentivized
    Read full review
    BMC Helix
    No answers on this topic
    Return on Investment
    SUSE
    • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
    • Make it easy to audit our own infrastructure.
    • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
    • 24/7 support team.
    • Automatic deployment.
    Incentivized
    Read full review
    BMC Helix
    • Make my work more reliable.
    Incentivized
    Read full review
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