Well Supported, Mature And Feature Rich!
September 27, 2022
Well Supported, Mature And Feature Rich!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SUSE Manager
We use SUSE Manager to bootstrap new systems, automate the configuration of all Linux OS systems in the environment (SLES, OEL, RHEL), completely automate the repository updates to fixed points by date or project and to run commands on groups of servers via Salt. All these tasks work equally well in the various clouds and on premise.
- Manages patch levels for most Linux OS by: date, group, cloud or custom channels
- Uses a lite version of Salt to run commands or scripts on any numbers of servers at once.
- Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
- The inability of the proxy servers to cache anything not cached on the main server.
- Software Channels
- System Groups
- Lite Salt Version
- Managing one OS repository for three Linux flavors saves resources
Do you think SUSE Manager delivers good value for the price?
Yes
Are you happy with SUSE Manager's feature set?
Yes
Did SUSE Manager live up to sales and marketing promises?
Yes
Did implementation of SUSE Manager go as expected?
Yes
Would you buy SUSE Manager again?
Yes
Using SUSE Manager
20 - Linux admins from various internal organizations and our MSP.
3 - Support from SUSE handles any problems but our inhouse staff support SUMA for audits and user account maintance of MSP. The product is all web GUI driven and no special skills are needed.
- Upgrade Linux OS servers
- Run commands remotely on Linux OS servers
- Track vulnerability to specific bugs
- Manage and audit configuration files or services
- Migrate Service Packs for SLES
SUSE Manager Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success Quick Initial Response | None |
My company will not authorize nor do we need it. We only really have any problems when upgrading.
Yes - They wrote me a hotfix in short order.
I actually had a bug that was not a show stopper but was annoying and they connected me directly to a pair of developers who wrote a hotfix for me. They later asked me to test a release candidate that fixed the problem.