Symantec Content & Malware Analysis is an application which provides advanced threat detection and threat hunting through advanced machine learning, based on intelligence gathered from ProxySG, threat intelligence services, and other sources.
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Trend Vision One Endpoint Security
Score 8.6 out of 10
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The Trend Vision One Endpoint Security platform provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server vulnerability protection.
If you have Symantec based environment including Symantec proxy and endpoints, Content and Malware Analysis is the obvious choice. You can't run the CAS-MAS as a standalone deployment, you need proxies or ICAP supported devices capable to send the files/URLS. It's not a network security device where you can flow/direct the traffic to C/MAS. It does not have UBA, NBA or NTR features, it is just working for analyzing files as expected.
Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.
It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
The dashboard is user-friendly and allows for an IT admin to quickly deploy the software. The users do not even notice the program running in the background. From the dashboard the IT department can monitor all the workstations for issues and maintain good health of the network.
It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
We have been using many solutions even tested nearly all available 0day sandbox solutions in the market. We choose Symantec CMA as we have already Symantec endpoint protection/EDR on the client, Symantec proxy for the web access, SCMA fits our environment. We have a big bargain when we puchase lots of equipment from the Symantec. Detection and prevention is very good at SCMA but some constant issues; like the product is not designed for heterogeneous environments, we can not integrate the SCMA with WAFs, it's lacking in api and request/reply calls. There's no file scanning, discover the option. SIEM integration is not smooth. I can not run some of the SOAR playbooks through the SCMA.
For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and response against an ever-growing variety of threats.
As the SSL is inspected and analyzed at Bluecoat proxy servers, hidden threats, malicous files are passed to SCMA to be analyzed.
Getting full visibility at file trajectory level
As it's a full proxy and ICAP integration, we are sure that the files are to analyzed and scanned for malicious activity. This is a big plus compared to NGFW analyze concept, as the NGFWs have special failsafe mechanisms allowing bypass of file analysis. SCMA fully catches the hidden threats.
Flawless integration with Bluecoat systems is a big plus, customers are getting the same type of messages within their browsers.
A negative impact is the standardization when I deploy SCAM to one of our locations. Then the auditors demand the same coverage within other areas and it comes with the cost. Especially maintaining these devices on premise environment has a significant cost.
Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.