Symantec Intelligence Services vs. Websense TRITON (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec Intelligence Services
Score 8.0 out of 10
N/A
Symantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.N/A
Websense TRITON (Discontinued)
Score 1.0 out of 10
N/A
TRITON from the former Websense was the company's brand for the Internet security platform and web security gateway from that company. Since Websense was merged to form Forcepoint, the TRITON line of products have been discontinued.N/A
Pricing
Symantec Intelligence ServicesWebsense TRITON (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Symantec Intelligence ServicesWebsense TRITON (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Symantec Intelligence ServicesWebsense TRITON (Discontinued)
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Symantec Intelligence ServicesWebsense TRITON (Discontinued)
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User Ratings
Symantec Intelligence ServicesWebsense TRITON (Discontinued)
Likelihood to Recommend
8.0
(2 ratings)
8.0
(1 ratings)
Usability
5.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Symantec Intelligence ServicesWebsense TRITON (Discontinued)
Likelihood to Recommend
Broadcom
In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
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Discontinued Products
If you want to prevent data leakage, you must setup TRITON to make it. You can find any attempts with many various ways - by email, removable device, endpoint agent etc. It gives you to nearly %100 protection!
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Pros
Broadcom
  • Almost real time protection from all ongoing threats with their DLA inspection
  • Great visibility into web filtering policies using the dashboards and reports
  • No patching or downloads needed, immediate protection is provided as clients are always cloud connected
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Discontinued Products
  • It useful for the largest companies.
  • Easy to manage it, after installation there's no need hardly to support it.
  • Forcepoint's supports are always good, easy to communicate and quick to solve problems.
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Cons
Broadcom
  • The admin interface would be better off not using Java
  • Setting up SSL properly can be a bit challenging
  • Could really use a better source for training, like a library of how-to videos
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Discontinued Products
  • There is nothing actually.
  • There is nothing actually.
  • There is nothing actually.
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Usability
Broadcom
I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
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Discontinued Products
No answers on this topic
Support Rating
Broadcom
I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
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Discontinued Products
No answers on this topic
Alternatives Considered
Broadcom
Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
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Discontinued Products
I don't have any strong ideas comparing two products, sorry.
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Return on Investment
Broadcom
  • Boosts business productivity with having secured systems
  • Globally available threat protection adhering to our own security policies
  • User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.
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Discontinued Products
  • Releasing too many agent versions makes it difficult to deploy the whole organization.
  • Not specifically, but we've found too many attempts about data leakage. It directly saved money.
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ScreenShots