Tactful AI Helpdesk vs. Zurmo
Tactful AI Helpdesk vs. Zurmo
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Tactful AI Helpdesk | N/A | Tactful AI provides a configurable customer service platform designed to unify and streamline customer interactions across voice, digital, and social channels. The Unified Inbox feature enables agents to manage all interactions in one interface, to boost productivity and first-contact resolution rates. The platform also empowers supervisors with real-time insights and controls to uphold high service standards. Tactful’s AI-driven routing engine ensures prompt, personalised customer experiences,… | $29 per month | |
 Zurmo | N/A | Zurmo is an open-source is a customer relationship management (CRM) software built as social CRM with mobile availability. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Tactful AI Helpdesk | Zurmo |
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| Tactful AI Helpdesk | Zurmo | |
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| Small Businesses |  Agiloft Service Desk (discontinued) Score 9.0 out of 10 |  Salesmate Score 10.0 out of 10 |
| Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |  Creatio Score 9.1 out of 10 |
| Enterprises |  SysAid Score 8.9 out of 10 | Creatio Score 9.1 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Tactful AI Helpdesk | Zurmo | |
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