Tebra (formerly Kareo) provides a full-featured EHR. It is designed to fit the way its users work. Some key features include: Comprehensive Dashboard, Scheduler, Documentation, and Notes.
$150
per provider/per month
Tebra Practice Marketing
Score7.7 out of 10
N/A
Tebra Practice Marketing (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers.
Practice Manager at Greensboro Pediatric Surgery (Medical Practice, 1-10 employees)
Chose Tebra Practice Marketing
We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key User Insights
Would buy again
No answers on this topic
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Delivers good value for the price
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Happy with the feature set
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Lived up to sales and marketing promises
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Implementation went as expected
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Features
Tebra EHR
Tebra Practice Marketing
Billing and Claims Management
Comparison of Billing and Claims Management features of Tebra EHR and Tebra Practice Marketing
Feature
Tebra EHR
4.0
5 Ratings
61% below category average
Tebra Practice Marketing
-
Ratings
Real-time eligibility verification
4.04 Ratings
00 Ratings
Claims management
4.04 Ratings
00 Ratings
Coding
4.05 Ratings
00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Tebra EHR and Tebra Practice Marketing
Feature
Tebra EHR
1.0
4 Ratings
154% below category average
Tebra Practice Marketing
-
Ratings
Calendar interface
1.04 Ratings
00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Tebra EHR and Tebra Practice Marketing
Feature
Tebra EHR
2.2
5 Ratings
106% below category average
Tebra Practice Marketing
-
Ratings
Charting / document management
1.04 Ratings
00 Ratings
Templates
2.04 Ratings
00 Ratings
Patient portal
1.05 Ratings
00 Ratings
Speech recognition
7.02 Ratings
00 Ratings
Customization
1.04 Ratings
00 Ratings
E-prescribing
1.03 Ratings
00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Tebra EHR and Tebra Practice Marketing
Kareo is not an appropriate application for any real-world clinical need. It is highly unreliable, crashing frequently, and often becomes frozen. It also cannot ingest data from Therapy Notes, which was a promised feature of the platform according to the sales team. Additionally, when we ran into reliability issues (every day, with every clinician at the practice, across a dozen different office locations with different internet service providers) we were not offered the ability to cancel our contract. Until the reliability issues are fixed Kareo is not well-suited to any use case because it does not work.
The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Kareo was a massive waste of money. It's an unreliable product without promised features and sold by a disingenuous sales team. We will stick to reliable services like Doxy, Therapy Notes, etc.
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I selected Kareo EHR because it was a lot simpler to use and the customer service was definitely better. Every representative I have spoken to has been super friendly and helpful.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have negative reviews as we were sold a product that left out some key variables. Things we really needed to make the transition.
I don't think KAREO is good for small business (0-10 employees) because their prices for additional or standard features is steep. They charge by the therapist to boot and it is steep!
Again ASK questions; do a test run; ask about the migration of your data and its charges.
You sign with them you will be locked into a 12 month contract with no out clause. If they are costing you the money you have to stay with them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
