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Tebra Practice Marketing vs. Weave

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tebra Practice Marketing

    Score7.7 out of 10
    N/ATebra Practice Marketing (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers.

    $0

    Weave

    Score8 out of 10
    N/AWeave in Lehi offers a suite of patient and practice management applications, designed to present an integration of hardware and software solutions to help medical practices and small businesses grow, retain, and communicate across the entire customer journey.N/A
    Pricing
    Tebra Practice MarketingWeave
    Editions & Modules
    Cub
    $0
    Professional
    $300
    Managed Services
    $500
    No answers on this topic
    Offerings
    Pricing Offerings
    Tebra Practice MarketingWeave
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Tebra Practice MarketingWeave
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Tebra Practice MarketingWeave
    Likelihood to Recommend
    Tebra
    The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
    Incentivized
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    Weave HQ
    Weave integrates with Nextech which is a nice tech stack setup for phone, EMR, text messaging, appointment reminders, voicemail, etc. It would also work well for small medical practices that can use it as an all-in-one system and aren't super worried about tracking where patient leads are coming from (Weave is not a CRM or marketing automation platform). For larger, more complex organizations, they may find a greater need for enhanced integrations with a CRM or marketing automation platform which is not a strong suit of Weave
    Incentivized
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    Pros
    Tebra
    • Patient communications: being able to send patients text messages has been a great benefit.
    • Kareo sends out appointment reminders for us which saves our employees time.
    Incentivized
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    Weave HQ
    • VOIP Phone System
    • Automated Appointment Reminders
    • Phone Call Analytics
    • Flexible customization options for phone system and appointment reminders
    • Inbound customer phone call and text message management
    • Auto-reply via text message from missed call
    • Phone call recordings for quality control
    • Integrated Fax
    Incentivized
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    Cons
    Tebra
    • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
    • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
    Incentivized
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    Weave HQ
    • Analytics and Reporting
    • Email Communications
    • System Reliability
    Incentivized
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    Support Rating
    Tebra
    Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
    Incentivized
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    Weave HQ
    No answers on this topic
    Alternatives Considered
    Tebra
    We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
    Incentivized
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    Weave HQ
    Better phone systems than Comcast. More streamlined and easier to use than Solutionreach with a more focused feature set. Integrates with Nextech. Solutionreach does have the best custom appointment reminders and recall email marketing functionality in the HIPPA-compliant industry, in my experience
    Incentivized
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    Return on Investment
    Tebra
    • We have not been using it long enough to know an answer to this.
    Incentivized
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    Weave HQ
    • Flexible control over phone system and call groups and routing
    • Integrated, universal phone call and text messaging queue for more efficient inbound message management and FUP
    • Ability to customize appointment reminders based on appointment type, with bi-lingual support (Spanish)
    • Overall increased connection rates on initial contact attempt with customers and faster follow-up turnaround times
    Incentivized
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    ScreenShots

    Weave Screenshots

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