TELUS Digital CCaaS and CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TELUS Digital CCaaS and CRM
Score 6.3 out of 10
N/A
TELUS Cloud Contact Center (TC3) is a hosted, on-demand, multi-tenant omnichannel contact center solution based on Cisco’s Hosted Collaboration platform - an end-to-end, fully managed, enterprise grade solution that allows entities to focus on their core business while leveraging TELUS International's CX expertise. TELUS International is the company formed from Xavient Digital, after that company's acquisition by TELUS in 2018.N/A
Pricing
TELUS Digital CCaaS and CRM
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
TELUS Digital CCaaS and CRM
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TELUS Digital CCaaS and CRM
Considered Both Products
TELUS Digital CCaaS and CRM
Chose TELUS Digital CCaaS and CRM
Shaw Smart Voice
Best Alternatives
TELUS Digital CCaaS and CRM
Small Businesses

No answers on this topic

Medium-sized Companies
AVI-SPL
AVI-SPL
Score 8.7 out of 10
Enterprises
AVI-SPL
AVI-SPL
Score 8.7 out of 10
All AlternativesView all alternatives
User Ratings
TELUS Digital CCaaS and CRM
Likelihood to Recommend
8.0
(1 ratings)
User Testimonials
TELUS Digital CCaaS and CRM
Likelihood to Recommend
TELUS International
A universal communication platform
Read full review
Pros
TELUS International
  • Easy to [manage] users
  • Easy to setup features
  • Multiple device/apps to access the services
Read full review
Cons
TELUS International
  • Hardware features
  • Some set up are not flexible
  • Cost
Read full review
Alternatives Considered
TELUS International
Shaw Smart Voice
Read full review
Return on Investment
TELUS International
  • Save on cost when combining other services
  • Easier to communicate with remote employees
Read full review
ScreenShots