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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceNow Security Operations

    Score8 out of 10
    N/ABuilt on the Now Platform, the ServiceNow Security Operations application bundle, available in the Standard, Professional, and Enterprise bundles, supports SecOps with security orchestration, automation and response (SOAR) platform. Higher tier plans integrating ServiceNow's own proactive vulnerability management capabilities, and threat intelligence services, and boasts security workflows through integrations with other security services.N/A

    TheHive

    Score9.7 out of 10
    Enterprise companies (1,001+ employees)
    TheHive is a collaborative case management platform that helps security teams centralize, structure, speed up and scale their alert management, investigations and incident response.N/A
    Pricing
    ServiceNow Security OperationsTheHive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ServiceNow Security OperationsTheHive
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsTheHive Gold and Platinum editions are priced per number of users (seats) and orgnizations (tenants). Prices start from 1 organization and 5 users.
    More Pricing Information
    Features
    ServiceNow Security OperationsTheHive
    Incident Response Platforms
    Comparison of Incident Response Platforms features of ServiceNow Security Operations and TheHive
    Feature
    ServiceNow Security Operations
    -
    Ratings
    TheHive
    10.0
    1 Ratings
    11% above category average
    Company-wide Incident Reporting00 Ratings10.01 Ratings
    Integration with Other Security Systems00 Ratings10.01 Ratings
    Centralized Dashboard00 Ratings10.01 Ratings
    Live Response for Rapid Remediation00 Ratings10.01 Ratings
    Best Alternatives
    ServiceNow Security OperationsTheHive
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Splunk SOAR
    Score8.4 out of 10
    No answers on this topic
    Enterprises
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ServiceNow Security OperationsTheHive
    Likelihood to Recommend
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ServiceNow Security OperationsTheHive
    Likelihood to Recommend
    ServiceNow
    Tight integration across ticketing, CMDB and ServiceNow Security Operations workflows automation module definitely stand out. In addition, the mean time to detection has reduced in my organization leading to a more efficient security operations with less burnout.
    Incentivized
    Read full review
    StrangeBee
    Managing incident response - it does exactly what it is supposed to do!
    Read full review
    Pros
    ServiceNow
    • Automatically creates a ticket for security incidents.
    • Complete root cause Analysis of the problem.
    • Ability to provide more knowledge because of threat intelligence.
    Incentivized
    Read full review
    StrangeBee
    No answers on this topic
    Cons
    ServiceNow
    • Even though I mentioned that we built incident response playbooks, we found the learning curve to be steep, having drag and drop or something similar to this would be appreciated
    Incentivized
    Read full review
    StrangeBee
    No answers on this topic
    Usability
    ServiceNow
    Seamless integration across modules mentioned in the previous sections along with the ability to automate security workflows are the main reasons.
    Incentivized
    Read full review
    StrangeBee
    No answers on this topic
    Alternatives Considered
    ServiceNow
    Instead of integrating Spunk to ServiceNow ticketing and asset tool, I was able to get a native built in integration across ServiceNow modules and this helped a lot.
    Incentivized
    Read full review
    StrangeBee
    No answers on this topic
    Return on Investment
    ServiceNow
    • Positive ROI since most of the security incidents can be closed via a security centre.
    Incentivized
    Read full review
    StrangeBee
    No answers on this topic
    ScreenShots

    TheHive Screenshots

    Screenshot of Alert Management: Go through your dedicated and detailed Alert page, make comments, identify similar Alerts, define custom statuses and fields. Then decide whether or not they should be escalated to investigations or to incident response.Screenshot of Case Management: Create cases and associated tasks and observables. Identify similar cases and alerts, define the PAP (Permissible Actions Protocol) level on each Observable, or improve your Incident Response process using a simple yet powerful template engine.Screenshot of Muti Tenant Environments: Define the different organizations and teams and get them to work in a dedicated or collaborative mode: tenants' cases can be isolated or investigated by users from different organizations based on customizable roles and permissions.Screenshot of User Management: Define and customize user profiles, assign them to users within their organizations and synchronise them via LDAP or AD.Screenshot of Metrics and Dashboards: Compile and correlate statistics on cases, tasks, observables, metrics and more to generate useful KPIs and MBOs with our dynamic dashboard engine.Screenshot of MISP Integration: Get shared Indicators of compromise quickly imported and ready to use or share yours easily with your communities by connecting TheHive with MISP.