Likelihood to Recommend I have tested two of software besides ThreatLocker. ThreatLocker by far, was the easiest of the 3 to work with and setup. One of the companies' software was too complicated to run and setup. The other one lacked a lot of the features that ThreatLocker had. ThreatLocker came with many prebuilt template for common software and utilities, like Office365, putty, Firefox, Google, etc. It came with a bunch of prebuilt blocking/ringfencing rules for utilities like powershell, hyper-v psexec, and many others. This saves setup time. Unfortunately, ThreatLocker will let you download something from the MS Store, sometime it will let you execute and sometimes it won't. I would like to see this to be able to block the download from MS Store until ThreatLocker approves the download.
Read full review Very stable and cost-effective. Better integration with leading database vendors would be great; this would address features that are missing like x-windows support and concurrent secure file transfers. Patching is relatively fast and not as frequent as other vendors (with no impact on adherence to security best practices). Very easy to install and low storage footprint. Read full review Pros Application Control Privileged Access Management Storage access control Read full review Most up to date secure/encryption technology. Very fast to set up and maintain. Supported by all major hardware platforms (Microsoft, Linux). Read full review Cons Ease of moving between organizations Removing agents from clients who depart Some UNC path definitions for local files and folders Read full review X-windows support could be more robust. Virtual shell adaptation could be improved. Greater concurrency for large secure transmissions would be a great add-on. Read full review Likelihood to Renew ThreaLocker has done its job and has prevented malware from executing. It has stopped an encryption process once already. It has kept a user from going to a bad website. He tried twice and was wondering why he was getting an error message from ThreatLocker and ESET both.
Read full review Usability ThreatLocker ease of use allows me to get the answers I need to any threats or denied action that ThreatLocker took. The "Unified Audit" is a great tool to show what is happening/executing on a user's computer or on a server. Unified Audit will allow to look at what steps a programs takes when it executes. It will show you if it calls on Powershell or what DLL's it is executing and many other things.
Read full review Reliability and Availability There is rarely ever an outage. I have seen slowness in ThreatLocker service. But that is very rare too!
Read full review Performance ThreatLocker is always available. The admin's console loads very fast and report runs almost instantly. It does not interfere with operating system.
Read full review Support Rating You can email, call or do online chat with tech support. I love their online chat. They are quick and friendly. Also, if you need to show them something, you can give the chat technician permission from your Chat box to allow the tech access to your computer. They also can pull out your admin console on their side. They can look at your "Unified Audit" log and see the same thing that you can. They have a good KnowledgeBase that you can look for answers. They have what is called "ThreatLocker University" where you can go through tutorials and take tests.
Read full review Support organization is active, so is online community boards. There have been no significant issues that haven't been able to be quickly addressed by either online documentation or F-Secure support. Easy to use diagnostic tools and information gathering, make problem analysis fast. Phone support can be different due to time zone differences, but this has not been a major issue. Read full review In-Person Training The owners and co-founders work with you through Zoom Meetings. They walk you through how to use and setup ThreatLocker. They also have webinars. You also can go through ThreatLocker University online training.
Read full review Online Training Using ThreatLocker University online training is very easy and informative. You take online tests to see how well you learned the material. It is great!
Read full review Implementation Rating ThreatLocker is a family ran business. The owners, co-founders work with you to ensure you are up and running as quickly as possible. They went to ensure your success with ThreatLocker.
Read full review Alternatives Considered I honestly have not seen many other programs like Threatlocker so I do not have any to compare to. Auto-Elevate may be the closest, however I did not evaluate them as part of my decision. Threatlocker does do a great job at onboarding which made deploying, setting up, and troubleshooting the program a breeze
Read full review This suite of software does not have any mentionable competition, in my opinion. It adheres to current security protocols, in-frequent patching requirements, low IT overhead, and on-going support are exemplary. Robust documentation and online community boards help keep support and maintenance transparent and efficient. Legacy support for older OS' is quite useful. Simplicity when onboarding into custom hybrid network configurations is also vital. Read full review Scalability ThreatLocker is very easy to add new ThreatLocker agents on computers and servers. It is very easy to do. You can install an agent on a computer or server in about 2 minutes or less.
Read full review Return on Investment Too early on to tell, however, if ThreatLocker ends up blocking just one ransomware attack for any of our clients, I'd argue that it payed for itself. Read full review Very low cost. Low IT overhead (very low network bandwidth, CPU, storage utilization). Supported by all major hardware vendors. Read full review ScreenShots