Thryv vs. Unanet CRM by Cosential

What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.

Incentivized

Great for medium and large construction companies that have a specific salesforce.

Incentivized

• Customer service is FANTASTIC!
• Put regularly used and needed tasks under one umbrella.
• Makes it easy to schedule and post to Social Media

Incentivized

• Inputting of companies and leads who may become prospects.
• Creating specific opportunities for construction projects.
• Tracking opportunities through the entire sales cycle.
• Inputting detailed notes and activity by the Sales team.

Incentivized

• Offer an automated rewards program for my customer based on their spending and their referrals.
• Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
• Maybe providing apps.

Incentivized

• The open software is somewhat difficult to master as an administrator.
• Report writing could be more intuitive.
• The company seems to cater to larger users.

Incentivized

It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.

Incentivized

Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.

Incentivized

Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.

Incentivized

My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.

Incentivized

Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.

Incentivized

• Increased Social Media Presence has kept us in touch with clients
• I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.

Incentivized

• Allowed for common tracking by business developers in different regions.
• Helped us quantify effort.
• Provides great reports for management.

Incentivized