TrustRadius

Thryv vs. WaitWell

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Thryv
Score 8.7 out of 10
Small Businesses (1-50 employees)
Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.N/A
WaitWell
Score 0.0 out of 10
N/A
WaitWell is a cloud-based platform for queue management and appointment scheduling that helps organizations improve customer flow and service delivery across single or multi-location operations. Customers can book appointments or join virtual queues through QR codes, web, SMS, or kiosks, receiving real-time updates and turn notifications for a smoother experience. Staff have access to real-time dashboards and AI-powered insights, including an AI chatbot that can…
$29
per month
Pricing
ThryvWaitWell
Editions & Modules
No answers on this topic
WaitWell Starter
$29
per month
WaitWell Basic
$55
per month
Offerings
Pricing Offerings
ThryvWaitWell
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details—WaitWell Enterprise and WaitWell Campus are custom pricing.
More Pricing Information
Community Pulse
ThryvWaitWell
Features
ThryvWaitWell
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Thryv
9.2
8 Ratings
26% above category average
WaitWell
-
Ratings
Dynamic content8.97 Ratings00 Ratings
Ability to test dynamic content9.17 Ratings00 Ratings
Landing pages10.01 Ratings00 Ratings
Mobile optimization8.88 Ratings00 Ratings
Email deliverability reporting9.17 Ratings00 Ratings
List management8.96 Ratings00 Ratings
Triggered drip sequences9.73 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Thryv
8.1
7 Ratings
23% above category average
WaitWell
-
Ratings
Lead nurturing automation8.76 Ratings00 Ratings
Data quality management8.66 Ratings00 Ratings
Automated sales alerts and tasks7.16 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Thryv
9.0
5 Ratings
19% above category average
WaitWell
-
Ratings
Calendaring9.05 Ratings00 Ratings
Event/webinar marketing9.04 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Thryv
6.7
8 Ratings
3% above category average
WaitWell
-
Ratings
Social sharing and campaigns9.48 Ratings00 Ratings
Social profile integration4.01 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Thryv
6.6
7 Ratings
1% above category average
WaitWell
-
Ratings
Dashboards9.17 Ratings00 Ratings
Standard reports8.67 Ratings00 Ratings
Custom reports2.01 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Thryv
8.3
6 Ratings
42% above category average
WaitWell
-
Ratings
API7.93 Ratings00 Ratings
Role-based workflow & approvals8.92 Ratings00 Ratings
Customizability8.15 Ratings00 Ratings
Best Alternatives
ThryvWaitWell
Small Businesses
LocaliQ
LocaliQ
Score 8.8 out of 10
vcita
vcita
Score 9.0 out of 10
Medium-sized Companies
LocaliQ
LocaliQ
Score 8.8 out of 10
LeanData
LeanData
Score 8.9 out of 10
Enterprises

No answers on this topic

Zoom Workplace
Zoom Workplace
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ThryvWaitWell
Likelihood to Recommend
9.5
(8 ratings)
-
(0 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(4 ratings)
-
(0 ratings)
User Testimonials
ThryvWaitWell
Likelihood to Recommend
Thryv
What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
Cynthia Blackwell | TrustRadius Reviewer
Cynthia Blackwell
Chief Influencer
Read full review
WaitWell Inc.
No answers on this topic
Pros
Thryv
  • Customer service is FANTASTIC!
  • Put regularly used and needed tasks under one umbrella.
  • Makes it easy to schedule and post to Social Media
Dona Carlisle | TrustRadius Reviewer
Dona Carlisle
Owner / Virtual Assistant
Read full review
WaitWell Inc.
No answers on this topic
Cons
Thryv
  • Offer an automated rewards program for my customer based on their spending and their referrals.
  • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
  • Maybe providing apps.
Lisa Newman | TrustRadius Reviewer
Read full review
WaitWell Inc.
No answers on this topic
Usability
Thryv
It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
GS
Greg Swacker
Sales Manager
Read full review
WaitWell Inc.
No answers on this topic
Support Rating
Thryv
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Verified User
Anonymous
Read full review
WaitWell Inc.
No answers on this topic
Alternatives Considered
Thryv
Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
Donna-sue Carpenter | TrustRadius Reviewer
Donna-sue Carpenter
SMS Routing Manager
Read full review
WaitWell Inc.
No answers on this topic
Return on Investment
Thryv
  • Increased Social Media Presence has kept us in touch with clients
  • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
Jerry Laird | TrustRadius Reviewer
Read full review
WaitWell Inc.
No answers on this topic
ScreenShots

Thryv Screenshots

Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments

WaitWell Screenshots

Screenshot of where customers can view multiple locations on a map, making it easy for them to find the practiceScreenshot of customer engagement using two-way messaging - answer questions, provide updates, and keep the conversation going in real time.Screenshot of the intuitive queue screen used to centralize customer communication - view activity, manage interactions, and stay on top of every detail.Screenshot of a dynamic dashboard that offers instant analytics, track performance, and supports data-driven decisions.Screenshot of an example of the real-time updates using Waillo's AI-powered wait time estimatorScreenshot of Waillo Chat, with Waillo Insights that help track conversations, monitor trends, and make smarter decisions to improve service.