TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TIBCO Messaging

    Score7.7 out of 10
    N/ATIBCO offers high-performance messaging technology, and gives customers flexibility and unique choice between Commercial and Open-source messaging solutions. TIBCO Messaging is a comprehensive messaging portfolio available to meet a wide variety of use cases and deployment models.N/A

    WebEngage

    Score4.1 out of 10
    N/AWebEngage calls itself a multi-channel user engagement platform. It automates communication across a user's lifecycle and helps companies send messages via these channels: Web Messages In-app Messages Push Notifications Web Push Notification Email Marketing SMS Marketing Facebook Remarketing According to the vendor, cross-device tracking helps keep communication coherent and contextual, making the…N/A
    Pricing
    TIBCO MessagingWebEngage
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TIBCO MessagingWebEngage
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.
    More Pricing Information
    Community Pulse
    TIBCO MessagingWebEngage
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    WebEngage
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    10 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    67%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    TIBCO MessagingWebEngage
    Email & Online Marketing
    Comparison of Email & Online Marketing features of TIBCO Messaging and WebEngage
    Feature
    TIBCO Messaging
    -
    Ratings
    WebEngage
    7.4
    6 Ratings
    5% below category average
    Dynamic content00 Ratings7.36 Ratings
    Ability to test dynamic content00 Ratings7.76 Ratings
    Mobile optimization00 Ratings6.35 Ratings
    Email deliverability reporting00 Ratings7.16 Ratings
    List management00 Ratings7.86 Ratings
    Triggered drip sequences00 Ratings8.26 Ratings
    Lead Management
    Comparison of Lead Management features of TIBCO Messaging and WebEngage
    Feature
    TIBCO Messaging
    -
    Ratings
    WebEngage
    6.1
    5 Ratings
    26% below category average
    Lead nurturing automation00 Ratings6.65 Ratings
    Automated sales alerts and tasks00 Ratings5.65 Ratings
    Campaign Management
    Comparison of Campaign Management features of TIBCO Messaging and WebEngage
    Feature
    TIBCO Messaging
    -
    Ratings
    WebEngage
    6.9
    6 Ratings
    9% below category average
    Calendaring00 Ratings8.05 Ratings
    Event/webinar marketing00 Ratings5.74 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of TIBCO Messaging and WebEngage
    Feature
    TIBCO Messaging
    -
    Ratings
    WebEngage
    7.2
    6 Ratings
    4% below category average
    Dashboards00 Ratings7.56 Ratings
    Standard reports00 Ratings7.56 Ratings
    Custom reports00 Ratings6.76 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TIBCO Messaging and WebEngage
    Feature
    TIBCO Messaging
    -
    Ratings
    WebEngage
    7.1
    6 Ratings
    7% below category average
    API00 Ratings8.26 Ratings
    Role-based workflow & approvals00 Ratings7.15 Ratings
    Customizability00 Ratings6.85 Ratings
    Integration with Salesforce.com00 Ratings6.15 Ratings
    Best Alternatives
    TIBCO MessagingWebEngage
    Small Businesses
    No answers on this topic
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Apache Kafka
    Score8.9 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Apache Kafka
    Score8.9 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TIBCO MessagingWebEngage
    Likelihood to Recommend
    7.6
    (35 ratings)
    7.3
    (6 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    TIBCO MessagingWebEngage
    Likelihood to Recommend
    Cloud Software Group
    Organization which uses TIBCO Business Works or TIBCO Business Process Management or TIBCO BPM Enterprise can make use of TIBCO Messaging as it works well with other TIBCO tools. Many TIBCO tools have TIBCO Messaging products bundled as a package along with other TIBCO tools. Use of dynamic topics and queues makes run time processing easier.
    Incentivized
    Read full review
    WebEngage
    WebEngage can easily reduce turnaround time for product and marketing teams to execute marketing campaigns for specific user segments as well as remove any dependency on internal tech teams for the development and maintenance of automation journeys. Further, A/B tests can be executed to measure the performance of message variants in real-time directly from the panel. But WebEngage lacks a robust Analytics platform. While basic metrics such as open rate and click-through rate for messages being sent can be considered for reporting, attribution is still not the strongest suit in case the marketing team relies on multiple Ad networks for acquisition. Thus, as per experience, it's better to use the automation suite offered by WebEngage with a different data analytics platform.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Tibco EMS performs very well, and it meets our stringent performance requirements for corporate messaging backbone.
    • Tibco EMS scales well, and this is another of our stringent requirements.
    • Tibco provides good support for the EMS product, and continues to improve it. This is important as we don't want to use something that does not keep up with the changes in the technology landscape.
    Incentivized
    Read full review
    WebEngage
    • Ease in creating user journeys.
    • Easy implementation of APIs.
    • Good reporting dashboard and scheduling features.
    • Segmentation of the users is easy.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • In terms of TIBCO Messaging, it would nice to have a more out-of-the-box way of linking its objects (queues, topics) directly to those of other popular solutions like MQ or Kafka.
    • Not being able to filter (that is, using selectors) through patterns/subtexts on the message body is missed on occasions.
    • Given the current trends and state-of-art, lift & shift of on-premise EMS clusters to cloud architectures should be more directly attainable.
    Incentivized
    Read full review
    WebEngage
    • Relays
    • Onsite should have more options of templates.
    • Backend support for better reachability of the channels.
    • Cohort studies should be more customizable.
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    EMS is a solid system and I see no reason to abandon it, in fact I am eager to see what the next versions will offer and future road maps. Knowing we have support to help us in case of problems is invaluable, both in case of critical issues and to improve overall performance.
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Alternatives Considered
    Cloud Software Group
    We also use other messaging products: IBM MQ, especially for integration with other systems (server2server), which has been an industry standard for a long time, and Apache Kafka for cloud-native applications. EMS is a worse option compared to them, but it is still acceptable.
    Incentivized
    Read full review
    WebEngage
    WebEngage's dashboard is relatively more intuitive and easy to understand. Further in terms of cost as well it is value to money as it delivers excellent ROI. The after-sales support is also better in terms of responsiveness and helps in case of issues with the execution of campaigns. The account managers also ideate and help in the optimization and creation of new user journeys.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Improved developer productivity as TIBCO Enterprise Message Service requires minimal coding
    • Quicker time to market as the configuration / onboarding can be automated with this tool
    • Ability to onboard more clients/consumers as the tool can handle large volumes seamless
    • Improved visibility on the end to end process as the product provides monitoring by using JMS header information
    Read full review
    WebEngage
    • Helped in lowering cost of marketing.
    • Driving higher volume of Direct Sales.
    • Increasing conversion rate on the website.
    • Increasing lead to sale ratio.
    Incentivized
    Read full review
    ScreenShots

    WebEngage Screenshots

    Screenshot of Webengage dashboard - User AnalyticsScreenshot of Webenagge dashboard - User DetailsScreenshot of Webengage dashboard - Creating Mobile notificationsScreenshot of Webengage dashboard - Creating EmailsScreenshot of Webengage Dashboard - Journey DesignerScreenshot of Webengage Dashboard - Journey Designer (2)