TrustRadius: an HG Insights company

TrustArc vs. Usercentrics Data Privacy Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TrustArc

    Score9 out of 10
    N/ATrustArc headquartered in San Francisco offers their eponymous data privacy management platform, providing risk assessments, breach management, compliance reporting, among other features.N/A

    Usercentrics Data Privacy Platform

    Score9.1 out of 10
    N/AN/AN/A
    Pricing
    TrustArcUsercentrics Data Privacy Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TrustArcUsercentrics Data Privacy Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    TrustArcUsercentrics Data Privacy Platform
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    TrustArcUsercentrics Data Privacy Platform
    Likelihood to Recommend
    TrustArc
    TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.
    Incentivized
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    Usercentrics
    Well-suited for small to medium businesses looking for a solution for user privacy compliance. They also offer a free, basic plugin that may work for individuals seeking basic compliance.
    Incentivized
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    Pros
    TrustArc
    • Email verification
    • Frontend UI
    • Flexible configurations
    • Easy-to-follow audit trail - each step of the process is clearly defined
    • Integrated process flow - all communication back to data subject is handled through TrustArc
    Incentivized
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    Usercentrics
    • Allows us to collect, manage, and store user privacy choices on our websites.
    • Provides compliance with CCPA laws adopted by many States in the US.
    • Customize the look to match our org brand guidelines.
    Incentivized
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    Cons
    TrustArc
    • Notification schemes - allowing different access levels to be notified when certain processes occur
    • Two-factor authentication upon login is a desirable feature not implemented
    • Standardized reporting on home dashboard
    Incentivized
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    Usercentrics
    • It would be great if they provided DSR support; currently, it requires a separate integration with MineOS.
    • To allow a user to view the website before making their choice would be nice.
    Incentivized
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    Usability
    TrustArc
    No answers on this topic
    Usercentrics
    Installation and implementation are simple and straightforward. Customizations are easy to make using their dashboard.
    Incentivized
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    Alternatives Considered
    TrustArc
    OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.
    Incentivized
    Read full review
    Usercentrics
    No answers on this topic
    Return on Investment
    TrustArc
    • Allow organization to be compliant with data privacy laws is a requirement in 2021
    • Flexible offering allows for control of both digital (cookie) and database record requests
    • Sunk cost - organization requires this type of program, TrustArc is an established vendor in this space
    Incentivized
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    Usercentrics
    • We have mitigated legal issues by not following consumer privacy laws in States that have them.
    Incentivized
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    ScreenShots