TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    User Interviews

    Score8.1 out of 10
    N/AUser Interviews offers a research platform to provide users a source of truth for participant management. The solution can be used to automate recruiting, scheduling, and contacting research participants. Users can choose to automatically distribute incentives in a selected amount, and participants can redeem their reward in the form of dozens of digital gift cards.

    $3,000

    per year

    UXPressia

    Score8.4 out of 10
    N/AUXPressia, from the company in San Mateo, is a customer experience platform for improving CX assets and processes from ideation to delivery, to foster CX and digital transformation.

    $16

    per month

    Pricing
    User InterviewsUXPressia
    Editions & Modules
    Recruit - Pay as you Go
    $45 (B2C) or $90 (B2B)
    per session
    Recruit - Starter
    $2100 (B2C) or $4200 (B2B)
    per year
    Research Hub - Essential
    $3000
    per year
    Recruit - Essential
    $3900 (B2C) or $7800 (B2B)
    per year
    Starter
    $16
    per user, per month
    Pro
    $36
    per user, per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    User InterviewsUXPressia
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts available for annual pricing.
    More Pricing Information
    Best Alternatives
    User InterviewsUXPressia
    Small Businesses
    Qualtrics
    Score7.8 out of 10
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    Medium-sized Companies
    Qualtrics
    Score7.8 out of 10
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    Enterprises
    Qualtrics
    Score7.8 out of 10
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    User InterviewsUXPressia
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    User InterviewsUXPressia
    Likelihood to Recommend
    User Interviews
    Good: - When one needs to recruit participants for User research fast. It’s particularly fast when someone doesn’t need niche sample - bad: - n/a (it’s difficult for me to say when I’m using it for 3 years with multiple clients and I’m a researcher. User interview does what I need)
    Incentivized
    Read full review
    UXPressia
    I only use UXPressia for my journey maps, personas, and empathy maps. I have been using this tool for years and I see no reason to go elsewhere.
    Incentivized
    Read full review
    Pros
    User Interviews
    No answers on this topic
    UXPressia
    • The finished product is visually pleasing
    • It is simple to export and combine journey maps, personas, and empathy maps into PDFs
    • There is a large number of stock photos to choose from when creating personas
    Incentivized
    Read full review
    Cons
    User Interviews
    No answers on this topic
    UXPressia
    • The only issue I sometimes face is that they are in a different time zone, so personalized replies sometimes take longer; however, they do have very helpful articles that usually answer my questions without having to direct me to someone
    Incentivized
    Read full review
    Alternatives Considered
    User Interviews
    User Testing: - UI has the great feature of double screening that you can really select your participants based on the research requirements and they are not approved automatically.
    Therefore not every question in the screener needs to be filtering.
    Incentivized
    Read full review
    UXPressia
    UXPressia delivers a very visually appealing product and I like that we can brand our work. Everything we have created looks professional, it's easy to read and understand, and we're proud to pass it around the office.
    Incentivized
    Read full review
    Return on Investment
    User Interviews
    No answers on this topic
    UXPressia
    • We have been able to make significant positive changes to the way we do business after creating and visualizing our customer personas
    Incentivized
    Read full review
    ScreenShots