Simple tool with great results!
March 08, 2021
Simple tool with great results!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with UXPressia
We have recently begun incorporating customer journeys into all of our major decision making. We use UXPressia as a tool to help visualize the experience our customers have with us currently and/or the experience we want them to have. Using UXPressia for all of these maps is helpful so they all have the same look and feel. And business lines have come to know what to expect with the finished product.
Pros
- The finished product is visually pleasing
- It is simple to export and combine journey maps, personas, and empathy maps into PDFs
- There is a large number of stock photos to choose from when creating personas
Cons
- The only issue I sometimes face is that they are in a different time zone, so personalized replies sometimes take longer; however, they do have very helpful articles that usually answer my questions without having to direct me to someone
- We have been able to make significant positive changes to the way we do business after creating and visualizing our customer personas
- Coggle and Lucidchart
UXPressia delivers a very visually appealing product and I like that we can brand our work. Everything we have created looks professional, it's easy to read and understand, and we're proud to pass it around the office.
Do you think UXPressia delivers good value for the price?
Yes
Are you happy with UXPressia's feature set?
Yes
Did UXPressia live up to sales and marketing promises?
Yes
Did implementation of UXPressia go as expected?
Yes
Would you buy UXPressia again?
Yes
Comments
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