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User Interviews

User Interviews

Overview

What is User Interviews?

User Interviews offers a research platform to provide users a source of truth for participant management. The solution can be used to automate recruiting, scheduling, and contacting research participants. Users can choose to automatically distribute incentives in a selected amount,…

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Learn from top reviewers

Best tool for managing recruitment

Rating: 10 out of 10
October 30, 2023
IncentivizedVetted ReviewVerified User
I use it with multiple clients for recruiting, scheduling, communication with participants, sending incentives - the whole recruiting management - inviting my own participants...
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Kamila Boudová
Consultant - Research & Development
User Researcher
Freelance
User Interviews3 years of experience
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Pricing

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Recruit - Pay as you Go

$45 (B2C) or $90 (B2B)

Cloud
per session

Recruit - Starter

$2100 (B2C) or $4200 (B2B)

Cloud
per year

Research Hub - Essential

$3000

Cloud
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.userinterviews.com/pricing?…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Research Hub Explainer by User Interviews

YouTube
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Product Details

What is User Interviews?

User Interviews Integrations

User Interviews Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend using User Interviews for remote moderated research. They praise the speed, quality, and customer service of the platform, mentioning the helpfulness of the staff and prompt responses. Users also suggest reaching out to support if any issues arise, as they have experienced fast response times and effective issue resolution. To ensure specific participant requirements are met, users advise being detailed when setting up the screener. Additionally, they recommend having backup sources for very specific target participants.

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(1-1 of 1)

Best tool for managing recruitment

Rating: 10 out of 10
Incentivized
October 30, 2023
KB
Kamila Boudová
User Researcher
Freelance (Computer & Network Security, 1-10 employees)
Vetted Review
Verified User
User Interviews
3 years of experience
View profile
Use Cases and Deployment Scope
I use it with multiple clients for recruiting, scheduling, communication with participants, sending incentives<br>- the whole recruiting management<br>- inviting my own participants / inviting participants from the panel
Pros
  • Scheduling
  • Fast recruiting
  • Incentives management
Cons
  • Fraudelent participants
  • No language mutations
  • Expensive
Likelihood to Recommend
Good:
- When one needs to recruit participants for User research fast. It’s particularly fast when someone doesn’t need niche sample
- bad:
- n/a (it’s difficult for me to say when I’m using it for 3 years with multiple clients and I’m a researcher. User interview does what I need).
User Interviews Feature Ratings
Market Research (5)
N/A
N/A
Competitor and Industry Benchmarking
N/A
N/A
Competitor Research
N/A
N/A
Consumer Feedback
N/A
N/A
Competitor alerts
N/A
N/A
Market Insights and Reports
N/A
N/A
Financial Research (5)
N/A
N/A
Private Company Data
N/A
N/A
Industry and Sector Research
N/A
N/A
Industry-Specific Information
N/A
N/A
Independent Research Access
N/A
N/A
Search Tools
N/A
N/A
Sales Intelligence Data Standards (1)
N/A
N/A
Contact information
N/A
N/A
Return on Investment
  • More User research in the company =more data
  • More research = product being built according to users needs
  • More research = more downloads (of our mobile app), bigger revenue
Alternatives Considered
User Testing:
- UI has the great feature of double screening that you can really select your participants based on the research requirements and they are not approved automatically.
Therefore not every question in the screener needs to be filtering.
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