TrustRadius: an HG Insights company

User Interviews

Score8.4 out of 10

18 Reviews and Ratings

What is User Interviews?

User Interviews offers a research platform to provide users a source of truth for participant management. The solution can be used to automate recruiting, scheduling, and contacting research participants. Users can choose to automatically distribute incentives in a selected amount, and participants can redeem their reward in the form of dozens of digital gift cards.

Categories & Use Cases

Best tool for managing recruitment

Use Cases and Deployment Scope

I use it with multiple clients for recruiting, scheduling, communication with participants, sending incentives
- the whole recruiting management
- inviting my own participants / inviting participants from the panel

Pros

  • Scheduling
  • Fast recruiting
  • Incentives management

Cons

  • Fraudelent participants
  • No language mutations
  • Expensive

Return on Investment

  • More User research in the company =more data
  • More research = product being built according to users needs
  • More research = more downloads (of our mobile app), bigger revenue