What users are saying about
2 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

UserReplay

Great for online businesses who are well established and want to refine their UX/site performance.
Chris Wood profile photo

Pros

UserReplay

  • Identifying an issue and quickly understanding what the financial impact is
  • Seeing how users use and interact with your site, by device
  • Reporting on custom events
  • Quickly finding a session and replaying it, to watch it back.
Chris Wood profile photo

Cons

UserReplay

  • Having confidence in the reports/numbers it pulls
  • No function to email out weekly/monthly reports.
  • Insights are sometimes difficult to extract
Chris Wood profile photo

Alternatives Considered

UserReplay

Very well, a similar but different system
Chris Wood profile photo

Return on Investment

UserReplay

  • Confirmed our low basket abandonment
Chris Wood profile photo

Pricing Details

UserReplay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Add comparison