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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    UserReplay (discontinued)

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    UserReplay was a usability testing tool for websites, web forms, and web applications. It has been discontinued.N/A
    Pricing
    UserReplay (discontinued)
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    UserReplay (discontinued)
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    UserReplay (discontinued)
    Considered Both Products
    Discontinued Products
    Chose UserReplay (discontinued)
    Very well, a similar but different system
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    UserReplay (discontinued)
    Small Businesses
    Smartlook
    Score8.8 out of 10
    Medium-sized Companies
    Crazy Egg
    Score7.9 out of 10
    Enterprises
    Crazy Egg
    Score7.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    UserReplay (discontinued)
    Likelihood to Recommend
    9.0
    (1 ratings)
    User Testimonials
    UserReplay (discontinued)
    Likelihood to Recommend
    Discontinued Products
    Great for online businesses who are well established and want to refine their UX/site performance.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Identifying an issue and quickly understanding what the financial impact is
    • Seeing how users use and interact with your site, by device
    • Reporting on custom events
    • Quickly finding a session and replaying it, to watch it back.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Having confidence in the reports/numbers it pulls
    • No function to email out weekly/monthly reports.
    • Insights are sometimes difficult to extract
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Very well, a similar but different system
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Confirmed our low basket abandonment
    Incentivized
    Read full review
    ScreenShots

    UserReplay (discontinued) Screenshots

    Screenshot of The real-time dashboard provides a single view where you can get instant visibility of alarming trends. In addition, UserReplay will send you email alerts when KPIs fall outside of their normal range.Screenshot of When conversion issues are discovered, the next question will be “what is the impact of this issue on our business?” UserReplay’s unique monetization analysis provides immediate insight into the real financial impact of issues and allows easy prioritization of resolutions.