UserReplay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UserReplay
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
UserReplay, from UK-headquartered software company User Replay with offices in France and the US, offers a customer experience management tool dedicated to usability testing of websites, web forms, and web applications.N/A
Pricing
UserReplay
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
UserReplay
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional Details
More Pricing Information
Community Pulse
UserReplay
Considered Both Products
UserReplay
Top Pros
Top Cons
Best Alternatives
UserReplay
Small Businesses
Smartlook
Smartlook
Score 8.5 out of 10
Medium-sized Companies
Siteimprove
Siteimprove
Score 8.7 out of 10
Enterprises
Contentsquare
Contentsquare
Score 8.6 out of 10
All AlternativesView all alternatives
User Ratings
UserReplay
Likelihood to Recommend
9.0
(1 ratings)
User Testimonials
UserReplay
Likelihood to Recommend
UserReplay
Great for online businesses who are well established and want to refine their UX/site performance.
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Pros
UserReplay
  • Identifying an issue and quickly understanding what the financial impact is
  • Seeing how users use and interact with your site, by device
  • Reporting on custom events
  • Quickly finding a session and replaying it, to watch it back.
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Cons
UserReplay
  • Having confidence in the reports/numbers it pulls
  • No function to email out weekly/monthly reports.
  • Insights are sometimes difficult to extract
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Alternatives Considered
UserReplay
Very well, a similar but different system
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Return on Investment
UserReplay
  • Confirmed our low basket abandonment
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ScreenShots

UserReplay Screenshots

Screenshot of The real-time dashboard provides a single view where you can get instant visibility of alarming trends. In addition, UserReplay will send you email alerts when KPIs fall outside of their normal range.Screenshot of When conversion issues are discovered, the next question will be “what is the impact of this issue on our business?” UserReplay’s unique monetization analysis provides immediate insight into the real financial impact of issues and allows easy prioritization of resolutions.