Verint Workforce Management vs. Zebra Workcloud Workforce Optimization Suite
Verint Workforce Management vs. Zebra Workcloud Workforce Optimization Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Verint Workforce Management | N/A | Verint Workforce Management™ is a cloud contact center application that uses automation to simplify forecasting and scheduling staff and bots. The solution scales to accommodate a varying number of employees, channels, schedule types, and request automation to meet the needs of mid-sized to enterprise organizations. Verint aims to help its customers achieve: Lower costs by eliminating overstaffing and unnecessary overtime Reduced attrition rates and increased… | N/A | |
Zebra Workcloud Workforce Optimization Suite | N/A | A solution to optimize labor costs, empower employees, improve productivity, and maintain compliance. Aligns scheduling to forecasted customer demand and execute real-time, prioritized tasks to drive sales and satisfied customers. | N/A |
Verint Workforce Management | Zebra Workcloud Workforce Optimization Suite | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Verint offers a named user pricing model with SaaS and on-premise delivery methods. | — | ||||||||||||||
More Pricing Information |
Verint Workforce Management | Zebra Workcloud Workforce Optimization Suite | |
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Small Businesses | When I Work Score 9.0 out of 10 | When I Work Score 9.0 out of 10 |
Medium-sized Companies | Paypro Workforce Management Score 9.5 out of 10 | Paypro Workforce Management Score 9.5 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.7 out of 10 | Calabrio Teleopti WFM Score 7.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Verint Workforce Management | Zebra Workcloud Workforce Optimization Suite | |
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Likelihood to Recommend | 8.9 (88 ratings) | - (0 ratings) |
Likelihood to Renew | 8.1 (11 ratings) | - (0 ratings) |
Usability | 6.9 (6 ratings) | - (0 ratings) |
Support Rating | 7.3 (4 ratings) | - (0 ratings) |
In-Person Training | 6.4 (1 ratings) | - (0 ratings) |
Online Training | 6.4 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (4 ratings) | - (0 ratings) |
Verint Workforce Management | Zebra Workcloud Workforce Optimization Suite | |
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Likelihood to Recommend | Verint | Zebra Technologies No answers on this topic |
Pros | Verint | Zebra Technologies No answers on this topic |
Cons | Verint | Zebra Technologies No answers on this topic |
Likelihood to Renew | Verint | Zebra Technologies No answers on this topic |
Usability | Verint | Zebra Technologies No answers on this topic |
Support Rating | Verint | Zebra Technologies No answers on this topic |
In-Person Training | Verint | Zebra Technologies No answers on this topic |
Online Training | Verint | Zebra Technologies No answers on this topic |
Implementation Rating | Verint | Zebra Technologies No answers on this topic |
Alternatives Considered | Verint | Zebra Technologies No answers on this topic |
Return on Investment | Verint | Zebra Technologies No answers on this topic |
ScreenShots | Verint Workforce Management Screenshots |