Webinato vs. Zeen

Low-bandwidth environments seemed to prefer Google Hangout.

Zeen is perfect for daily stand-ups and quick calls with customers.

• Registration page
• On-site technical help

• I love the fact that I can save the audio recording of the call
• When you log in to a meeting, your video is on by default - which seems more natural for our use case
• Having the ability to set an agenda prior to the call, is really useful

• Aesthetics - in short, there are many competiting softwares and web platforms that have sharper visual qualities and more intuitive design. As the digital divide shrinks, users desire simple, easy-to-learn interfaces. More tech-savvy and higher production quality users will dig deeper for the more granular elements that omNovia supports so well. Also even more customizable webinar environments; perhaps more detailed themes.
• Hand in hand with the UI renovaton, I'd suggest a company rebranding. Instead of appealing to the corporate environments, I think the technology and applications omNovia represent can have a much wider use case.
• Mobile - going more mobile than omNovia already is. Products like Bambuser and Adobe Connect have a more integrated and intuitive mobile apps that simply out perform OmNovia.

• The on-boarding process for Team spaces is a little confusing and could be improved

Even though OmNovia offers great products, our recent account rep has been difficult to deal with. We are being charged for services we've never been charged for before. She is responsive and helpful but we were not aware of these additional charges when making our deal with our previous rep.

Having an assortment of licenses at my disposal with different web platform products was key given the clients included embassies, consulates, universities, etc. all over the world in different bandwidth environments, with different media equipment available, etc. omNovia performed well for the users with moderate to high bandwidth and higher quality equipment. Low-bandwith users did use the audio chat function but preferred less intense platforms that allowed for video. Other products: Watchitoo, Adobe Connect, Google Hangout, WebEx, GoTo Meeting.

Zeen wins over its competition because of its ease of use, tightly controlled feature set and the fact that no additional software is required.

• in person networking since OmNovia allows for live events to be streamed. Without this ability we would only have regular webinars and would miss out on the networking opportunity.

• Overall, Zeen reduces time fussing about getting into meetings; especially the fact that you don't need to install additional software.