As stated in the previous survey, I used the product at a previous company. Specifically, while I was at a government contract agency supporting the Department of State's virtual engagement for public diplomacy. The "CO.NX" team is responsible for producing live web chats and other online web video events. Officially, only one office used the product but implemented it in support of programs overseas at embassies, consulates, third-party institutions, and even Washington-based internal meeting facilitation. My role was not at the business level, however the business problems it addressed were that it replaces lofty travel expenses with honorariums for speakers to do virtual programs (travel and lodging to Embassy New Delhi to speak to Indian students > 1 hour of a subject matter expert's time).