TrustRadius

Knowmax vs. Yonyx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Knowmax
Score 0.0 out of 10
N/A
Knowmax is a knowledge management software for customer support agents to provide better customer service as well as self-service when being deployed at digital channels like website, Apps, and chatbots. Features like interactive decision trees, Knowledgebase, Pictorial Guides, Chatbots, and Learning Management system help support agents as well as the customer itself to get the query resolution in no time.N/A
Yonyx
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Yonyx is a SAAS platform to create interactive decision trees to optimize customer support, sales, lead qualification, and customer self-service. Its primary strength lies in simplifying intricate workflows by guiding users through structured, step-by-step processes for interacting with customers. Yonyx guides are used for troubleshooting customer issues, following sales processes while handling customer objections, qualifying leads and to have large back office teams comply with…
$25
per month per user
Pricing
KnowmaxYonyx
Editions & Modules
No answers on this topic
Professional Plan
$25
per month per user
Offerings
Pricing Offerings
KnowmaxYonyx
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Professional Plan gives access to all features of Yonyx platform for stand alone use. For any Integrations, SSO, API access - Enterprise Plan is required.
More Pricing Information
Best Alternatives
KnowmaxYonyx
Small Businesses
Front
Front
Score 9.1 out of 10
Front
Front
Score 9.1 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Testimonials
KnowmaxYonyx
ScreenShots

Yonyx Screenshots

Screenshot of Yonyx Decision Tree Platform's authoring interface with Synchronized Map View and Interactive ViewScreenshot of Yonyx's User View, which provides an interactive view of the decision tree. Users can navigate through it by choosing an option. This view is compatible with all browsers and devices.Screenshot of Yonyx cumulative traversal analytics, which tracks how many users took which pathways when traversing interactively through a Yonyx guide. This data is displayed from within Yonyx Map View and provides powerful insights into the effectiveness of each guidance step.