Managed IT Service Providers
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Rimini Street, headquartered in Las Vegas, is a global provider of enterprise software support products and services, and a third-party support provider for Oracle and SAP software products, specializing in database and ERP support and management services.
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Arado (formerly NewBase), a CT4 company, provides expertise on-demand to solve complex problems, sharing with customers the technical and financial risk of running IT.
Canon Business Services' technical Help Desk delivers Level 1 and Level 2 support, as well as endpoint and device management, resolving IT support issues and offering a dedicated Infrastructure Management Centre (IMC) team of specialist engineers to tackle Level 3 and Level 4 challenges.…
rediManage from ATSG in New York is a Managed IT Service to operate, monitor and optimize IT environment and infrastructure, 24x7xAlways. From Tier 1 Enterprise Service Desk and Tier 2 Technical Operations, through Tier 3 Engineering, vendor management and governance; also, managed…
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Managed IT Services for the following Business NeedsMoving IT systems to the cloudUpdating an existing solution or moving away from a current provider From Solution Design, Implementation, through to Ongoing SupportThe vendor states their staff are highly experienced technical experts…
ScienceSoft headquartered in McKinney supports users invent, build, integrate, scale and upgrade applications. Boasting more than three decades of experience, ScienceSoft states they have been harnessing digital technologies for the benefit of Fortune 500 businesses, mid and large…
Commprise, Inc is a managed IT and managed security services company located in Hartford, CT that services all of Connecticut and the entire United States. The vendor states their goal is to work with clients to optimize an organization’s IT to strategically align its long-term goals.…
Naka delivers solutions through consulting and IT services with an industry vertical focus. The firm's spectrum of consulting services (Business Strategy, Process and Operations Consulting, Technology Consulting and Business Analysis) is focused on driving transformation, innovation,…
Elastisys develops and manages open source platforms for modern, container based application development. Elastisys are Cloud Native Computing Foundation (CNCF) members and active contributors to the cloud native community.
TO THE NEW is a digital technology company headquartered in Noida, providing digital transformation and product engineering services to ISVs, Consumer Internet, and large enterprises across the globe. They design & build digital platforms and products with Cloud and Data at the focal…
Collegis Education is a provider of managed technology services for the higher education market headquartered in Bloomington. Their specific skills allow universities to deploy technology throughout their business processes to digitally transform friction points and compete effectively.…
ParkView Managed Services™ is a full suite of managed services from Park Place Technologies that brings order to managing an organization’s critical infrastructure while eliminating chaos and accelerating business transformation. ParkView Managed Services™ helps Discover, Monitor,…
Sirius Computer Solutions offers a wide range of IT professional services, including infrastructure design and implementation, security testing and consulting, cloud migration and related consulting, as well as financial services. In addition to these services Sirius also provides…
FIS Managed IT Outsourcing (formerly Sungard) supports financial institutions.
Contegix headquartered in St. Louis provides cloud, application lifecycle management, and managed services to all markets from start-up to enterprise. The vendor states they specialize in Drupal, WordPress, Atlassian, DevOps tools, & IT admin, and offer FedRAMP, PCI and HIPAA compliant…
Austin-based CMIT offers CMIT Guardian, a managed data backup solution that includes encryption and file archiving to any regulatory specification, a disaster recovery plan, and various data restore options to suit business needs.
ISG (Information Services Group) headquartered in Stamford offers Managed Services powered by ISG GovernX, a solution providing oversight and control of digital vendors with contract lifecycle management to ensure risk and cost associated to third-parties is controlled.
Onica, a Rackspace company since the 2019 acquisition, is a managed AWS service provider, featuring ongoing engineering services, monitoring and resolution, and VM management, conducted by Onica's own AWS cloud certified professionals.
Overview With overall 33 years in IT, ScienceSoft has 14-year experience in IT support, including the support of complex software. Their help desk team speaks 7+ languages, and adheres to mature ITSM processes and ITIL principles. By outsourcing IT help desks to ScienceSoft, companies…
Prestele IT – is an IT service provider, product developer and a developing SAP Business One partner.
Telefónica Tech Cyber Security & Cloud offers a cloud networking and SASE service that brings together the company's MPLS, fibre, 5G networks of headquarters and devices; with the cloud connectivity of applications and with a uniform layer of orchestration, optimisation and security…
Elixis provides a consolodated solution of enterprise products including: Microsoft 365 Business PremiumDNSFilterHuntress EDRIronscales Email FilterCyberCNS Vulnerability ScanningUnifi & Untangle NetworkingPrintix Cloud Print ServerOur internal use suite of monitoring, management…
Northern Lights Technology Development, a Taylor Corp company, is a global company in technology solutions that aims to deliver reliable, low-cost products and services to customers, whether that is strategic planning, technology selection and implementation, or staff augmentation.…
Framework IT is a managed IT services provider specializing in support, strategy, and security for companies who want to form an agile IT environment. Using data-driven methodology, The Evolution Framework, builds a strategy tailored to the user's unique needs to improve productivity…
Kyndryl's managed infrastructure services provide end-to-end management of the infrastructure running the user's IBM Z and IBM i workloads at the user's site or in a Kyndryl data center with options for dedicated or multi-tenant hosting and consumption-based pricing.
ITCS Group is a global IT management consulting, technology services and IT outsourcing company. The company provides customized IT Consulting, Project Management, IT resourcing, on/off-shore Application Development and IT Regulatory and Advisory services. Headquartered in Singapore…
Learn More About Managed IT Service Providers
What are Managed IT Service Providers?
Managed IT service providers are expert third parties that manage various day-to-day operations of the IT assets or responsibilities on behalf of the purchaser. The services include proactive, ongoing support for a variety of infrastructure, platforms, and software needs. Managed IT service providers can provide specialist services for both businesses and their clients. Managed IT Service Providers can offer either modular or complete services as guaranteed by a predefined SLA agreed upon by the vendor and the purchaser.
Managed IT service providers provide many benefits. Due to the sheer range of services offered, most vendors have a solution for just about any need. The providers ensure the day-to-day operation of the services they offer, and so they deploy, update, manage, and troubleshoot on behalf of the business. Since managed IT service providers can functionally handle most or all of a business IT needs, they can help reduce cost and increase productivity.
While managed IT service providers share many qualities with products you’ll find in IT Service Providers, the major difference lies in ongoing management. Providers with managed services offer continuous support for their services, including updating products and on-demand access to specialists. IT Service Providers typically offer one-time or short-term services with an emphasis on consultancy and support for major projects.
Managed IT Company Services
The most common services provided by managed IT service companies are:
- Application maintenance and support
- On-demand specialist access and consulting
- IT infrastructure monitoring and support
- Network monitoring and support
- Quality assurance and testing
- Disaster recovery and data backup options
- Customized automation
- Inventory management
- Security risk management
- Front-end monitoring
- Application discovery, tracing, and diagnostics
- AIOps analytics
- Data analytics
- Agile, waterfall, and hybrid development methodology support
- Helpdesk automation
- Cloud migration
- Virtual server provision and maintenance
- On-demand scalability
- Third-party integration
Managed IT Service Providers Comparison
When choosing between managed IT service companies, consider the following:
Needed services. Whether you need a managed IT service provider to fully handle your IT needs, or just a component here and there, take stock of what the providers offer and what you plan to purchase from them. Focusing on the core needs of your business will prevent you from paying for services you don’t use, which will only further the cost-saving benefit of managed IT service providers. Certain vendors offer a pay-as-you-go plan, making it a great choice for businesses whose needs change frequently.
Regulation compliance. Based on the location of your business and the location of the managed IT service providers you choose, you’ll have to ensure that various regulations for data subject rights, privacy compliance, and consent management are in order so that you don’t incur steep finds. Certain vendors offer automated AI compliance management, such as hierarchical data masking, as per the needs of the business.
Open-source support. If you’re using open-source tools, you’ll want to make sure that your managed IT service providers can support them. Open-source tools can come with their own set of tasks for end-users, so if they are a part of your architecture, then a managed IT service provider that knows how to work with these products will be essential. Some providers offer support for a range of open-source tools, and can even help with transitioning to or from them.
Cloud support. If you are shifting toward serverless architecture, you'll need a managed IT service provider that can work within the cloud. Some providers are specifically geared toward cloud support and include features such as AI that automates a range of complex operations such as deploying cloud-based methodology and migrating assets to the cloud with minimal fuss.
Pricing Information
Pricing for managed IT service providers is dependent on the particular services provided, so businesses should contact vendors directly to create a suitable plan. Most vendors offer scalable, pay-as-you-go plans so that you only pay for what you need, and you can adjust your plans as needed