IT Service Providers

IT Service Providers Overview

What are IT Service Providers?

IT service providers are consulting companies with specialized knowledge of IT technology. These companies assist clients is solving business problems through the provision of IT technology and services. Service providers typically offer the following rage of services:

• Evaluation of client infrastructure and requirements

• Recommendation of technology and services to meet requirements

• Technology deployment

• Training

• Ongoing technology maintenance

• Support

• Complete outsourced management of technology and services in "managed services" model

Some service providers are resellers or VARs (value added resellers). This means that the reseller has a commercial relationship with one or more technology vendors allowing them to sell the software products directly to the customer on behalf of the vendor. A VAR has usually added value in some way by, for example, customizing the software for a client's individual needs through, for example, configuration or integration with other products.

While some service providers are large consulting firms with multiple practice areas, IT service providers focus on one or more IT technology domains such as, for example, virtualization, containerization, business intelligence, configuration management, etc.