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AC Knowledge Management Enterprise

What is AC Knowledge Management Enterprise?

AC Knowledge Management Enterprise is a knowledge management package for sharing and managing knowledge articles on Salesforce Experience Cloud. While utilizing Salesforce Lightning Knowledge on the backend, it features a custom interface for filtering, viewing, and searching articles, while aiming to ensure a user-friendly UX, streamline customer support, and enhance the overall customer experience. It is presented as an ideal solution for efficiently managing large volumes of knowledge articles in Salesforce.

Categories & Use Cases

Media

Screenshot of Knowledge base
Screenshot of Improved sorting logic
Screenshot of Collapsible sections

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Screenshot of Knowledge base