TrustRadius: an HG Insights company

What is Agentency?

Agentency is a no-code chatbot builder for customer service and sales. Businesses train an AI agent on their own website, documents, and product catalogue, and it answers customer questions with the source shown. When the answer isn't there, it hands off to a human with the full transcript. One agent works across the website, WhatsApp, Instagram, Messenger, Telegram, Slack, and other channels, in the customer's language, and integrates with Shopify, WooCommerce, and 15 CMS and ecommerce platforms. Free plan available, with flat per-agent pricing.

Categories & Use Cases

Screenshots

Screenshot of Enter your website domain and Agentency builds a ready-to-chat AI agent trained on your own content. It reads your site, picks the key pages, and applies your logo, colours, and brand name automatically. Teams without a website can start from a template instead.
Screenshot of Agentency reads your website, matches your brand, chooses your most important pages, learns the content, and writes starter questions, usually in about a minute. A live preview of the chat widget updates as the agent is built.
Screenshot of Preview your live agent as a website widget, side drawer, or full page, in light or dark mode, before it goes live. Quick actions take you straight to appearance, messages, human handoff and API actions, the website embed code, and messaging channels like WhatsApp, Telegram, and Messenger.

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Screenshot of Enter your website domain and Agentency builds a ready-to-chat AI agent trained on your own content. It reads your site, picks the key pages, and applies your logo, colours, and brand name automatically. Teams without a website can start from a template instead.

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo
Supported CountriesWorldwide
Supported LanguagesEnglish, Arabic, Spanish, Portuguese, French, German, Turkish, Russian, Indonesian, Japanese, Vietnamese, Korean, Bengali, Hindi, Urdu

FAQs

What are Agentency's top competitors?
Botpress, Tidio, and Chatbase are common alternatives for Agentency.