Chat history and transcripts
Enables users to visualize past conversations and notes.
Cat avg: 8.9
Top Performing Features
Chat reporting
Standard or customizable reports with user engagement metrics.
Cat avg: 8.2
Chat and web analytics
Analytics that enable the tracking of user website visits and chat box interactions.
Cat avg: 8.3
AiSensy Features from Reviews
Chat Analytics and Reports
Analytics and reporting on web visitors' activities and interactions with customer service representatives.
7-17%
Chat history and transcripts
Enables users to visualize past conversations and notes.
Category average: 8.9
Chat reporting
Standard or customizable reports with user engagement metrics.
Category average: 8.2
Chat and web analytics
Analytics that enable the tracking of user website visits and chat box interactions.
Category average: 8.3
AiSensy Features from the Vendor
Additional Features
Vendor-contributedWhatsApp Broadcasting- upto 1,00,000 unique users daily
AI-based WhatsApp Chatbot for 24x7x365 customer engagement
Multiple Live Chat Human Agent customer support
20+ Robust Integrations
Smart Campaigns Manager
Smart Analytics Dashboard