AiSensy is easy, quick and economical to start communicating to your users on whatsapp.
Use Cases and Deployment Scope
We use it in 2 ways:
1. Sending predefined whatsapp messages to customers.
2. Online whatsapp chat support
1. Sending predefined whatsapp messages to customers.
2. Online whatsapp chat support
Pros
- It helps in sending predefined template messages to customer, which servers can trigger on particular events.
- Their Support team is very good.
- They Helped us in getting Verified Green tick from Facebook.
- It manages marketing campaigns very well.
Cons
- Management of Templates is complex.
- Approval process of templates messages is complex and takes time.
Return on Investment
- It has positive impact on overall business, as user feels connected if communicated properly.
- Chat support helps increasing efficiency of support team.
Alternatives Considered
24sessions and from MessageBird
Other Software Used
Zoho People, Zoho Books, Microsoft Teams
