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AiSensy Reviews and Ratings

Rating: 8.6 out of 10
Score
8.6 out of 10

Community insights

TrustRadius Insights for AiSensy are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Feature completeness: Multiple reviewers have stated that AiSensy provides a feature-complete tool for managing WhatsApp messages, making it better than its competitors. Users appreciate the wide range of features offered under one platform, which makes it an ideal tool for lead generation.

Excellent customer support: Several users have praised AiSensy's customer support team for being helpful and responsive to queries. Reviewers appreciate the well-documented API and prompt responses from the support team.

Efficient marketing campaigns: Many reviewers have mentioned that AiSensy has helped them improve their marketing campaigns by providing guidance throughout the process. Users appreciate the webinars on best marketing strategies using WhatsApp messages, which helps them enhance their marketing efforts.

Reviews

1 Review

AiSensy is easy, quick and economical to start communicating to your users on whatsapp.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use it in 2 ways:

1. Sending predefined whatsapp messages to customers.

2. Online whatsapp chat support

Pros

  • It helps in sending predefined template messages to customer, which servers can trigger on particular events.
  • Their Support team is very good.
  • They Helped us in getting Verified Green tick from Facebook.
  • It manages marketing campaigns very well.

Cons

  • Management of Templates is complex.
  • Approval process of templates messages is complex and takes time.

Likelihood to Recommend

- If you are ecommerce, then definately it can help you in your product/brand promotion.

- It can help in selling products on whatsapp.

- If you need to communicate important information to your user eg. Payment failed etc, that all can be done very effectively here.

NB
Namandeep Bhatia
Co Founder & Chief Technology Officer in Research & Development at Pickright Technologies (11-50 employees)
Vetted Review
AiSensy
3 years of experience
View profile