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Altaro VM Backup Reviews

24 Ratings
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Score 8.7 out of 100

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Reviews (1-9 of 9)

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March 19, 2020

Easy-to-use VM backup software

Jarret Schwartz | TrustRadius Reviewer
Jarret Schwartz
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Altaro VM backup to backup one physical host with 5 virtual machines. It is used to backup our entire organization across all of our departments. It addresses the need to have up to date backups of all of our information. We additionally have file-level backups but this allows us to restore an entire machine if necessary.
  • Reliable.
  • Easy restore jobs.
  • Notifications when jobs fail.
  • Can get pricey if you want replication.
  • Can get pricey if you want cloud backups.
  • Doesn't automatically update.
While I am not an IT professional, I can get around and do a lot of things. For a novice user like myself, the UI is fairly straightforward and easy to set-up and manage. If I was delving into more detailed backups and replication (not currently using) I still believe that a novice user like myself would be able to manage. Pricing based on host and not VMs is attractive for the end-user. If you had your VMs stored on a number of different hosts, it could get pricey.
In the handful of times I have needed support, they were helpful and straight-forward. The system to me is very simple to use so my need for support has been limited.
Read Jarret Schwartz's full review
February 15, 2020

Best HyperV backup solution

Stefano Sanna | TrustRadius Reviewer
Stefano Sanna
Score 10 out of 10
Vetted Review
Reseller
Review Source
We needed a quick solution to backup VM in a HyperV environment with many different kinds of VM and operating systems. We started to test a few solutions, and finally, we've found Altaro Hyperv Backup. A solution that was really fast to set up and use that definitively answers the solution.
  • Fast setup and configuration.
  • UNC path as Backup repositories.
  • Single file restore is not included in the 2 VM free edition.
  • Can't restore a single SQL database, you have to restore the entire VM.
I would recommend Altaro because if you have one, two or 100 HypverVs you can quickly deploy the solution from a central management console to all of your hosts and allow you to set up the basic settings and start to back up all of your VM in no more than one hour.
One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.
Read Stefano Sanna's full review
April 01, 2020

Altaro VM Backup: Reliable and good price/value

Eugen Stuerm | TrustRadius Reviewer
Eugen Stuerm
Score 10 out of 10
Vetted Review
Verified User
Review Source
Altaro VM Backup is being used for my company. All VMs are backed up to a central location.
  • Fast, reliable backup
  • Easy restore of whole VMs
  • Good price/ value
  • Backup speed could be better
Backing up VMs to different locations.
Altaro VM Backup does what it is supposed to and is very reliable for a very good price.
Read Eugen Stuerm's full review
March 02, 2020

Long Time Customer

Paul Tedder | TrustRadius Reviewer
Paul Tedder
Score 10 out of 10
Vetted Review
Verified User
Review Source
Altaro VM backup is being used by our IT department to provide a backup of all our Microsoft Hyper V VMs stored on our three host servers.
  • Pricing.
  • Reliability.
We have been extremely happy with Altaro and it works well for us!
I personally have never worked with the support team so I will not rate, however, our rep who does has reported that it has been good.
Read Paul Tedder's full review
October 25, 2019

Altaro - Great Value

Calin Popescu | TrustRadius Reviewer
Calin Popescu
Score 8 out of 10
Vetted Review
Reseller
Review Source
Currently, we use Altaro in a test environment. The backup solution provided by Altaro - with respect to the VM backup only works phenomenally well for VM backup systems. Their update to connect to Azure cloud storage for off-site backup storage is something that was lacking and is very welcomed as cloud backup is the most reliable way to protect against Ransomware attacks.
  • VM Backups - very strog
  • Sandbox - system has tools to test restore procedures
  • Versioning - ability to choose from numerous backup versions quickly and efficiently
  • File backup - currently there is no way to backup/restore any individual files
  • Bare Metal - Altaro is great at VM backups, but no bare metal capabilities
Altaro brings value to any organization that has numerous VMs (either Hyper-V or VMWare). It is easy to setup and to maintain. The web portal can be accessible from anywhere giving System Administrators and Backup Operators an easy way manage the backup solution.
At this time the support for Altaro has not been tested by our organization. There has not been a need to contact support much as every system tested performed as expected and all access to the required systems is simple. However, the few times where support was contacted (generally for questions on ability of the software), support was good.
Read Calin Popescu's full review
February 04, 2020

A very nice easy-to-use feature-rich software that may be unreliable.

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Altaro VM Backup to back up every virtual machine for all departments. We back up to a DAS, and then replicate to another Altaro server at a second location. The backup and process are very simple and quick. We can manage all those backups via the Altaro Cloud feature, sending reports and metrics on the backup, like disk space, deduplication, etc.
  • Backup Hyper-V VM.
  • Deduplication the backup.
  • We had issues while backing up to a file share, lots of errors.
  • When the datastore is too big, it can corrupt.
If you are backing up a small number of VMs, want to play with retention and replication offsite, this is an incredibly easy-to-use product. I could set up in hours and get it running and ready, you just need to understand how to assign retention, and schedule, and there you go.

If you want to back up a large number of VMs, you will see those policy assignments becoming a pain, and you may face corruptions.
The chat is very responsive. They work hard to find you a solution. They are very competent and very friendly. Most of the time they will simply open a request for you and ask to send the support package (bunch of logs and files) and will come back by email, but you can also click on the chat button inside Altaro to talk to someone.
Read this authenticated review
November 21, 2019

Altaro VM Backup - Quick, Easy and Great Value.

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Altaro VM Backup was chosen as our backup solution for our physical VM host servers to backup the many virtual machines we had. We wanted this solution as the setup was fast and straightforward, and we were backing up within 10 minutes! It also helped that the product was very reasonably priced, and licensing was simple to understand.
  • Restoring is also super comfortable, with various options to restore as a clone for quick testing, restore individual virtual disks, or maybe restore just some files or exchange items. Or failing that, if you don't have time to do a complete restore, boot from the backup. Altaro VM Backup can also be set to test and verify backups, so you know that you have valid backups on hand.
  • The licensing covers either VMware or Hyper-V HyperVisors are making it easy to learn one product and use it across various platforms.
  • Over the years, a constant stream of added features or enhancements has been made to ensure this product is relevant and adding value. Some of the notable improvements/features added have been Data Deduplication, Offsite copies (remote Altaro and now Azure) with WAN acceleration (Altaro server), Constant Data Protection, Cloud management, and many more.
  • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
  • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
  • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
  • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
  • More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too.
  • It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive.
  • Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues.
  • Within our SMB space, it is a perfect solution as it's simple to set up and use for either VMware or Hyper-V hosts. The licensing is simple to understand, and purchasing is secure either direct from Altaro VM Backup or via their worldwide resellers.
  • The options for where to backup is good, local USB drives, network drives, offsite Altaro VM Backup server, and recently Azure cloud storage.
  • Testing of backups is easy, restore as clone, start Altaro VM Backup and check it (it disables the network on these) for accuracy and function.
  • Data Deduplication means less storage than is being backed up, even with versioning enabled.
  • The only scenario I'm not sure of its suitability would be when there are lots of physical hosts. Where it may be cumbersome track and control many physical hosts, Although Altaro has its Cloud Management Console to do precisely that. I haven't used this, so can't provide much insight.
  • Luckily I have only had to use support two times since using Altaro VM Backup for more than five years. Both times was quick and easy to get some information and links to the relevant KB articles they had to resolve my issue.
  • Last time I contacted support, they also gave me an option to do a remote session so they could help resolve the issue for me.
Read this authenticated review
February 18, 2020

Awesome product!

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source
I've been in the IT industry for 9 years, and I've used many different backup solutions and I would say this is the best back up solution that I've ever used. We are using this product to back up all of our servers across the globe. It is very easy to use and really easy to manage.
  • File granular restores.
  • Very user-friendly.
  • Faster maintenance mode.
Altaro is easy to use and operate.
Support has a fast response time and is always available.
Read this authenticated review
October 24, 2019

Fast and reliable VM backups

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is currently being used by the IT department. We have several VM servers in production, and we have set Altaro to backup the VMs on a nightly basis. Over the weekend, we have it sent to an off-site location for redundancy.
  • Fast VM backups
  • File-level restores
  • WAN backups
  • Easier to manage console
  • Automate multiple off-site backup locations
It works great when you have several VM servers to manage and need them to be backed up. It provides statuses and notifications as well.
They are responsive and available 24 hours, they provide log files that help them remedy the issues more rapidly. They also provide a very thorough knowledge base that is very easy to maneuver through and find common issues that help you get back on track. They have live chat as well.
Read this authenticated review

Altaro VM Backup Scorecard Summary

Likelihood to Recommend (24)
8.7
Support Rating (14)
8.8

What is Altaro VM Backup?

Altaro VM Backup is a virtual machine backup and replication solution for Hyper-V and VMware environments. The vendor reports that It is used by 50,000+ businesses worldwide.

Designed for IT departments, IT resellers, IT consultants and Managed Service Providers (MSPs), the solution provides robust, streamlined, enterprise-level functionality. It’s characterized by ease of use, speed and affordability.

With its WAN-Optimized Replication and Continuous Data Protection (CDP), the vendor claim that companies can achieve minimal RPO and RTO, i.e., drastically reduce the length of time virtual machines are down and the amount of data lost when disaster strikes – to just minutes.

According to the vendor, Altaro’s Augmented Inline Deduplication slashes storage costs.

For organizations with multiple sites, Altaro provides a cloud-based management platform that gives a central view of all installations. This gives Altaro IT resellers/consultants a centralized multi-tenant view across all their customers.

The vendor promises that Altaro provides 24/7 support, with a Lightning Fast Support Call Response Guarantee of <30 seconds.

Categories:  Data Recovery Service,  Disaster Recovery,  Data Loss Prevention

Altaro VM Backup Features

Has featureFast performance
Has featureMinimal RPO and RTO through CDP
Has featureWAN-Optimized Replication
Has featureBoot from Backup

Altaro VM Backup Competitors

Veeam, Acronis, StorageCraft

Altaro VM Backup Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
FreeFree
Subscription License - Standard Edition59.80per VM/per year
Subscription License - Unlimited Edition73.80per VM/per year
Subscription License - Unlimited Plus Edition89.20per VM/per year
Perpetual License - Standard Edition$595per host
Perpetual License - Unlimited Edition$695per host
Perpetual License - Unlimited Plus Edition$875per host

Altaro VM Backup Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

Altaro VM Backup Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Hyper-V, VMware
Mobile Application:No
Supported Countries:Worldwide

Frequently Asked Questions

What is Altaro VM Backup?

Altaro Hyper-V Backup, from Altaro, is a data center backup and disaster recovery solution.

What is Altaro VM Backup's best feature?

Reviewers rate Support Rating highest, with a score of 8.8.

Who uses Altaro VM Backup?

The most common users of Altaro VM Backup are Small Businesses from the Information Technology & Services industry.