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Easy-to-use VM backup software
March 19, 2020

Easy-to-use VM backup software

Jarret Schwartz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Altaro VM Backup

We use Altaro VM backup to backup one physical host with 5 virtual machines. It is used to backup our entire organization across all of our departments. It addresses the need to have up to date backups of all of our information. We additionally have file-level backups but this allows us to restore an entire machine if necessary.
  • Reliable.
  • Easy restore jobs.
  • Notifications when jobs fail.
  • Can get pricey if you want replication.
  • Can get pricey if you want cloud backups.
  • Doesn't automatically update.
  • We have a reliable backup solution.
  • I always know if/when a job fails.
  • Any time I have had to restore a backup, it was a straight-forward process.
The only other competitor I am personally familiar with is Carbonite. I use that for file-level backups throughout my network and it works well but while it does offer backups for virtual machines, I have never found it to be a reliable option. Jobs failed for me regularly for no apparent reason. In the handful of times I have needed support, they were helpful and straight-forward.
In the handful of times I have needed support, they were helpful and straight-forward. The system to me is very simple to use so my need for support has been limited.

Do you think Altaro delivers good value for the price?

Yes

Are you happy with Altaro's feature set?

Yes

Did Altaro live up to sales and marketing promises?

Yes

Did implementation of Altaro go as expected?

Yes

Would you buy Altaro again?

Yes

While I am not an IT professional, I can get around and do a lot of things. For a novice user like myself, the UI is fairly straightforward and easy to set-up and manage. If I was delving into more detailed backups and replication (not currently using) I still believe that a novice user like myself would be able to manage. Pricing based on host and not VMs is attractive for the end-user. If you had your VMs stored on a number of different hosts, it could get pricey.