TrustRadius: an HG Insights company

Anthology Encompass

Score8 out of 10

21 Reviews and Ratings

What is Anthology Encompass?

Anthology Encompass, formerly from iModules which is now part of Anthology (the company formed from iModules 2020 merger with Student Labs and Campus Management) is an integrated online communication and engagement solution built to help institutions strengthen relationships, increase engagement, and drive donations. It comprises modules for CMS, email marketing, event management, online donations, and social networking. Core market is educational institutions.

Who Buys & Uses Anthology Encompass

Very Good Option.

Use Cases and Deployment Scope

We used Anthology Encompass as our primary means for online interaction with our alumni and donor base for numerous purposes, including online giving, event management, email marketing, networking, and directory lookup. A direct API fed from our campus master database to allow a near seamless experience for donors to receive communications, log in to the system, make gifts, RSVP, update their personal information, and more.

Pros

  • Online Giving.
  • Email Marketing.
  • Biographical Updates.

Cons

  • User Interface, Clunky appearance.
  • Can require deep customization.
  • API can be fragile.

Return on Investment

  • Single solution for multiple options is a positive ROI. Only one vendor needed.
  • Other vendors may excel in one area (like events), creating a trade-off between a single user experience and the use of multiple vendors.
  • It can easily take in 10X the dollars vs. the annual cost.

Usability

Alternatives Considered

Blackbaud Enterprise Fundraising CRM and GiveCampus

Other Software Used

iFOLIO, Blackbaud Enterprise Fundraising CRM, GiveCampus

Encompass is a so so tool when your organization is growing by leaps and bounds.

Use Cases and Deployment Scope

Encompass allows us to take gifts online to be imported into our CRM. It also allows to handle simple event registrations. Other users use it for e-mail marketing of various sorts.

Pros

  • It allows us to create fields as needed.
  • Creating an export of data is really easy.
  • Merging of records is fairly simple.

Cons

  • A more inclusive duplicate identification tool would be great.
  • QR tickets for event registrants would be great and move you into this century.
  • Allowing more flexibility with event creation is vital to us at this time.
  • Additional automation would be great. Email event info, then to those not registered, then a reminder to those registered. Now it is entirely manual throughout the entire process.

Most Important Features

  • Email marketing
  • Gift processing

Return on Investment

  • The cleanup process is very painful due to lack of any automation
  • Identity checkpoint would be great if we could control the fields being matched.

Other Software Used

Raiser's Edge, Blackbaud Raiser's Edge NXT

Usability