Very Good Option.
Use Cases and Deployment Scope
We used Anthology Encompass as our primary means for online interaction with our alumni and donor base for numerous purposes, including online giving, event management, email marketing, networking, and directory lookup. A direct API fed from our campus master database to allow a near seamless experience for donors to receive communications, log in to the system, make gifts, RSVP, update their personal information, and more.
Pros
- Online Giving.
- Email Marketing.
- Biographical Updates.
Cons
- User Interface, Clunky appearance.
- Can require deep customization.
- API can be fragile.
Return on Investment
- Single solution for multiple options is a positive ROI. Only one vendor needed.
- Other vendors may excel in one area (like events), creating a trade-off between a single user experience and the use of multiple vendors.
- It can easily take in 10X the dollars vs. the annual cost.
Usability
Alternatives Considered
Blackbaud Enterprise Fundraising CRM and GiveCampus
Other Software Used
iFOLIO, Blackbaud Enterprise Fundraising CRM, GiveCampus
