TrustRadius: an HG Insights company

Arc XP

Score9.8 out of 10

2 Reviews and Ratings

Features

Top Performing Features

  • API

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 8.2

  • WYSIWYG editor

    What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.

    Category average: 8.1

  • Code quality / cleanliness

    Code generated by WYSIWYG editor is clean and validates according to W3C standards.

    Category average: 7.2

  • Mobile optimization / responsive design

    The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.

    Category average: 8.1

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8.3

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

  • API

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 8.2

  • Internationalization / multi-language

    The software supports multiple languages, countries, currencies, etc.

    Category average: 8.3

Web Content Creation

Features that support the creation of website content.

  • WYSIWYG editor

    What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.

    Category average: 8.1

  • Code quality / cleanliness

    Code generated by WYSIWYG editor is clean and validates according to W3C standards.

    Category average: 7.2

  • Admin section

    The admin page is easy to navigate and use.

    Category average: 7.9

  • Mobile optimization / responsive design

    The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.

    Category average: 8.1

  • Publishing workflow

    The software allows users to set up a custom workflow for updating the website, including approval processes.

    Category average: 8.1

Web Content Management

Features for managing website content

  • Content taxonomy

    Users can create multiple levels and types of content categories including tags.

    Category average: 8.1

  • SEO support

    The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

    Category average: 7.2

Digital Experience Platform

DXPs are designed to provide personalized content and experiences for customers across multiple channels from one unified interface. This includes customer data collection and aggregation, campaign management, integrations with third-party platforms, and user segmentation at scale.

  • Cloud enablement

    The ability to create, deploy, and operate IT resources and infrastructure on the Cloud.

    Category average: 8.4

  • Content aggregation

    Collection and storage of content and apps from online sources.

    Category average: 8.5

  • Content classification

    Groups content into logical clusters.

    Category average: 8.2

  • DXP Third-Party Integrations

    API-enabled integrations with third-party software such as social media, CRM, CMS, web analytics, and eCommerce platforms.

    Category average: 8.1

  • Multi-website management

    Allows users to manage multiple websites for all of their brands from one place.

    Category average: 8.9

  • Digital asset management

    Provides organizations with the ability to create, access, and manage digital asset files from a single central platform.

    Category average: 8.4

  • Editorial workflows and task management

    Allows users to track and manage tasks and team collaboration related to content editing and publishing.

    Category average: 8.2