Name: Arc XP
Rating: 9.4 (2 reviews)
Author: WP Company LLC (The Washington Post)

Help Desk

Web and Video Conferencing

Customer Support

Kubernetes Monitoring

Development

Career Center

Education

Association Management

Barcode

Business Intelligence (BI)

Business Process Management (BPM)

Calibration Management

Collaboration

Corporate Performance Management (CPM)

Interactive Voice Response (IVR)

Project Portfolio Management

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

International Payroll

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

File Sync and Share

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Modular Storage Area Network (SAN)

Network Access Control (NAC)

Network Performance Monitoring

Remote Desktop

Routers

SSL Certificate

Telecom Expense Management (TEM)

Unified Endpoint Management (UEM)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Success

Digital Signage

Email Marketing

Employee Advocacy

Graphics

Marketing Automation

Presentation

Search Marketing Intelligence

Social Login

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Sales Pipeline

Sales

Data Loss Prevention

Security

Automotive

Awards Management

Car Rental

Emergency Notification

Legal Research

PCB Design

Real Estate Property Management

Vertical-Specific

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Arc XP’s cloud-native tools help organizations create and distribute content, monetize websites and drive ecommerce, and deliver multichannel experiences. With a modular architecture built on AWS, Arc XP’s integrated ecosystem includes an agile content management system (CMS), a suite of digital subscription tools, a built-in DAM and video platform, and a hosted and managed low-code front-end experience platform.  

Built for flexibility, Arc XP’s agile CMS can be integrated into an existing technology stack or used with the fully hosted and managed Arc XP Experience Platform as a full enterprise suite to manage content and digital experiences.

Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

Personal

Premium

Business

Commerce

Umbraco Starter

Umbraco Standard

Umbraco Professional

Umbraco Cloud Enterprise

Umbraco Free

Umbraco CMS

Arc XP

Digital Experience Platforms (DXP)

Likelihood to Recommend

Platform & Infrastructure

Web Content Creation

Web Content Management

Digital Experience Platform

Role-based user permissions

Internationalization / multi-language

WYSIWYG editor

Code quality / cleanliness

Admin section

Mobile optimization / responsive design

Publishing workflow

Content taxonomy

SEO support

Cloud enablement

Content aggregation

Content classification

DXP Third-Party Integrations

Multi-website management

Digital asset management

Editorial workflows and task management

WP Company LLC (The Washington Post)

ArcXP for Publishers | Distributing content and driving digital subscription revenue across platforms

DXPs are designed to provide personalized content and experiences for customers across multiple channels from one unified interface. This includes customer data collection and aggregation, campaign management, integrations with third-party platforms, and user segmentation at scale.

Campaign management

Management for social, advertising, and email campaigns.

The ability to create, deploy, and operate IT resources and infrastructure on the Cloud.

Collection and storage of content and apps from online sources.

Multi-channel content personalization

Tailoring web content to user preferences and behavior for a consistent experience across multiple touchpoints.

Customer data analytics

Provides metrics on consumer information and behavior to help increase demand generation and customer retention.

API-enabled integrations with third-party software such as social media, CRM, CMS, web analytics, and eCommerce platforms.

Allows users to manage multiple websites for all of their brands from one place.

Provides organizations with the ability to create, access, and manage digital asset files from a single central platform.

Allows users to track and manage tasks and team collaboration related to content editing and publishing.

Features that support the creation of website content.

What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.

Code generated by WYSIWYG editor is clean and validates according to W3C standards.

Content versioning

The system tracks versions or has some sort of content archiving in place, so that users can go back to a previous version of the website if problems arise.

The admin page is easy to navigate and use.

Page templates

The CMS has standard webpage templates or types of web pages (e.g. homepage, article page, interior page, blog page, etc.); users can also build custom templates.

Library of website themes

A library of website frameworks or themes is available as a starting point for building a website.

The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.

The software allows users to set up a custom workflow for updating the website, including approval processes.

Form generator

Users can build website forms for visitors to fill out.

Content scheduling

Users can schedule content to publish at a certain date and time.

Internal content search

Users can use a search index to find content.

Users can create multiple levels and types of content categories including tags.

The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Browser compatibility

The CMS helps users build webpages that function well on all or most Internet browsers.

Bulk management

Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.

Page caching

The CMS uses page, template, query and tag caching to optimize website speed.

Availability / breadth of extensions

There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.

Built-in e-commerce / shopping cart

The CMS natively allows for product management, including pricing and shopping cart functionality.

E-commerce / shopping cart extension

The CMS has an extension or plug-in that allows for product management, including pricing and shopping cart functionality.

Community / comment management

Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.

Import / export

Users can batch import or export content.

Website analytics

Built-in feature or plugin allows administrators to evaluate site traffic.

Customer experience management

Features that allow businesses to track customer sentiment and feedback, analyze and optimize the customer journey, and personalize content and website experiences for users.

Multi-channel customer feedback collection

The ability to collect qualitative and quantitative feedback from customers across a range of inputs. These could include in-app polls and surveys, email surveys, comments made on social platforms, SMS / messaging comments, NPS score, customer contributed videos, and focus group interviews.

Product usage analytics

The ability to see how, where, and when users are using your platform (e.g. how long users spend on a page, which actions they take, etc.)

Customer experience profiles

Profiles that correspond to individual customers or accounts and display a record of interactions your brand has had with that customer.

Customer experience dashboard

A dashboard that shows an aggregated view of things like customer sentiment, churn risk, qualitative and quantitative feedback, etc.

Customer journey mapping

The ability to map out the journey your customers take by persona.

Arc XP

Overview

What is Arc XP?