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ArcTitan Email Archiving has become a go-to solution for users who want to have easy access to their emails and ensure that they are …
Overview
What is ArcTitan?
ArcTitan is a cloud based email archiving solution. ArcTitan archives organization's email securely in the cloud, so users can safely search, view and retrieve their ArcTitan email archive from their Outlook email client or any web browser.
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What is ArcTitan?
ArcTitan is a cloud based email archiving solution. ArcTitan archives organization's email securely in the cloud, so users can safely search, view and retrieve their ArcTitan email archive from their Outlook email client or any web browser.
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Product Details
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- Integrations
- Competitors
- Tech Details
What is ArcTitan?
ArcTitan is a cloud based email archiving solution. ArcTitan archives organization's email securely in the cloud, so users can safely search, view and retrieve their ArcTitan email archive from their Outlook email client or any web browser. ArcTitan includes email Audit functionality. Compliant with Sarbanes–Oxley, HIPAA, and other legislation for e-discovery, retention and audit. ArcTitan helps users to never lose business critical emails, as well as find and retrieve any archived email in seconds, with SuperFastSearch™
Archive Search and Recovery
- Point and click 'Easy Search' or 'Expert Search' with sophisticated query language
- If regularly using the same searches, users can save and retrieve search queries
- Automates searches and schedules results to deliver straight to an email inbox
- Searches an entire company, a set of departments, or a single user's emails
- Displays emails with header information
- Searches inside all common attachment types, including Microsoft Word, Excel and Powerpoint, PDF, RTF, ZIP, tar, gz and Open Office documents
- Searches Microsoft Exchange folders
- View History: Includes a 'Time Machine" to discover how folder structures have changed over time
- Displays PST folders
- Authorized Administrators can bulk delete selected emails
- All archive data is infinitely scrollable
ArcTitan Features
- Supported: Office 365 - ArcTitan integrates and provides Office 365 email archiving and fast search for the end user.
- Supported: Speed - Load performance of more than 200 emails per second from an email server so emails are archived and retrievable instantly.
- Supported: Ease of Use - ArcTitan is designed to optimize ability to find important things when needed. Locates emails on desktop or mobile.
- Supported: Security - All emails are encrypted in transit and when stored to protect businesses against data loss.
- Supported: eDiscovery and EU GDPR - Industry Standards Compliance. Legal safeguard for email compliance for eDiscovery and GDPR compliant. Acts as a “black box flight recorder for email”
- Supported: Remote Access - Email archiving, anywhere, anytime with the same user experience everywhere.
- Supported: Cloud Solution - Zero limits on user numbers or storage space in the cloud. No on-site hardware required. Scalable.
- Supported: Affordability - Pay as you go email archiving model. Per live user subscription.
ArcTitan Integrations
ArcTitan Competitors
ArcTitan Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | Worldwide |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
ArcTitan Email Archiving has become a go-to solution for users who want to have easy access to their emails and ensure that they are archived in a single searchable location. It is especially popular among those who have moved from Lotus Notes email on premise and found the transition to be seamless and straightforward.
One of ArcTitan's key use cases is helping businesses with long-term email retention requirements. Users have reported that the product works out of the box, providing peace of mind that all company emails are being captured and archived without any impact on mail performance. The ability to retain emails forever, even after an employee leaves, at no additional cost has been highly appreciated by users.
Another significant business problem solved by ArcTitan is providing a secure and searchable email archive at an affordable cost. Compared to other providers, ArcTitan has been noted to be cheaper while still offering excellent support staff. Users have attempted to use in-place archiving with O365 but found it to be more complicated and causing more headaches for end users. As such, importing all past PST archive files into ArcTitan has been a great feature that users find helpful and convenient. Overall, ArcTitan Email Archiving appears as an excellent option for companies looking for an efficient and budget-friendly solution for email archiving and long-term retention needs.
Ease of Use: Many reviewers have found the ArcTitan Email Archiving software to be simple and straightforward to set up, deploy, and maintain. They appreciate that the archiving process begins almost immediately which provides peace of mind knowing their emails are being securely stored. The user liked that all activity is logged which provides accountability and was particularly beneficial for industries that require this feature.
Search Functionality: Several users find the search engine in ArcTitan much better than Microsoft E-discovery when searching for emails. The software allows them to safely delete and clean up their mailboxes, knowing that ArcTitan has a permanent record. Additionally, it is 100 times faster to search for emails on a topic through ArcTitan than actually looking through hundreds of folders, making it a valuable tool for resolving contract disputes or locating service contracts.
Customer Support: Many reviewers think that customer support is great and responsive. This makes it easy to use and set up the software as well as address any concerns or issues they may encounter during deployment or maintenance.
Outlook add-in needs improvement: Some users have mentioned that the Outlook add-in provided by ArcTitan Email Archiving needs improvement, especially for those working in RDS farm environments. It has been reported that it requires reactivation from time to time and is difficult to mass deploy to users.
UI is slightly dated: According to some reviewers, the UI of ArcTitan Email Archiving appears to be slightly dated even though a new improved version is being released.
Restoring mail back to Office 365 should be more accessible: Users have pointed out that restoring mail back to Office 365 could be made more accessible than it currently is with ArcTitan Email Archiving.