Aspect Software headquartered in Massachusetts offers Aspect Unified UP, a call center solution for enterprise contact centers. It supports an omnichannel customer experience across voice, email, chat, SMS, IM, and social channels.
The following is a quick overview of editions offered by other software in similar categories
Very expensive professional services Complex dialier configuration Improve high availability … professional services to deploy and configure the solution which is the most expensive I've ever known. … The IT team is in charge of Aspect Unified IP support on a daily…
the servers, which requires highly qualified personnel for the start-up. It cost me the installation at the beginning but I knew it would be worth it because … profits. The objectives set according to this application and the annual cost is being adequate.
smaller inbound only shop or even a small blend shop this product might be cost-prohibitive especially if it is an on-premise solution. In those cases, their … smaller inbound only shop or even a small blend shop this product might be cost-prohibitive especially if it is an…
