#1 most frequent
United States of America
42.9%6 installations of 14
What is ManageEngine AssetExplorer?
ManageEngine's AssetExplorer is an IT asset management solution.
Categories & Use Cases
Top Performing Features
License management
Tracking license agreement compliance to ensure that infrastructure is neither over nor under licensed
Category average: 7.9
Contract management
Tools to assist in managing purchase orders and contracts
Category average: 7.6
Software and hardware inventory tracking
Discovery and management of hardware and software inventory
Category average: 9
Areas for Improvement
Asset lifecycle monitoring
Monitoring asset lifecycle from acquisition to retirement
Category average: 8.1
Asset relationship management
Asset relationship management is the ability to see relationships between assets to help with troubleshooting
Category average: 8.2
Who Buys & Uses ManageEngine AssetExplorer
#2 most frequent
Canada
21.4%3 installations of 14
#3 most frequent
Japan
14.3%2 installations of 14
ManageEngine AssetExplorer - Manage Your Network Assets
Pros
- The asset discovery across the network is great.
- The periodic scanning and updating of asset status is super valuable.
- The software discovery is outstanding. Receiving list of installed software helps greatly with license compliance.
Cons
- To my knowledge, there is not a mobile application.
- The web interface could look a bit more polished, but this is really a minor area of improvement.
Return on Investment
- Allow us to stay in compliance with licensing requirements. We usually have just the right amount of licenses +2 or 3. We don't have to guess on where we are.
- Allows us identify older assets and proactively replace them. Reduces downtime.
- No negative impacts I can think of.
Other Software Used
ManageEngine Desktop Central
The best way to track and control all of your IT and non-IT assets.
Pros
- Track your equipment by model, name, assigned user, serial number, service tag, etc.
- Report generator in order to have all of the information you need, it can be globally or specify by criteria.
- It allows us keep two or more sites to identify the location of the IT Assets
- Get all the software information that is installed on the clients, that allows you to manage the licenses and versions.
Cons
- You can fill the database and link it.
- You can also add assets that aren't connected with the offline script, I would prefer to get a .exe but this import XML works well.
- All is handled via the web, I would prefer a GUI standalone client.
Return on Investment
- This tool reduces much of the human hours used to go get detailed information, so it has paid itself.
- Limits the number of assets but you can extend it.
- This software avoids equipment losses since they are assigned to users and it is controlled.
- You can calculate depreciation and avoid the wrong investment.
Other Software Used
ServiceDesk Plus, Docuware Cloud, Trend Micro Endpoint Security
AssetExplorer, helped locate 4000 asset and save us time and money
Pros
- Asset Discovery
Cons
- Easier Navigation
Return on Investment
- Accurate inventory of corporate workstations
Alternatives Considered
Altiris
Other Software Used
ServiceNow
AssetExplorer can be a very useful tool if planned and implemented properly
Pros
- Purchase Order Module is done reasonably well in order to build an intelligence database on vendors.
- The network scan is useful to get up and running on getting existing equipment and software into the database.
- Notifications concerning when subscriptions or contracts expire.
- Vendor Database - Being able to keep track of all vendor information and uploading documentation such as contracts which can be found easily.
Cons
- The reports in the purchase order module can definitely improve. I found it difficult to get the correct money spent for the criteria/filters entered. Some of the output looked erroneous and the query system wasn't the easiest to master.
- The network scans can produce some information overload, especially if you do a full network scan. Maybe adjustments in the presentation of the software to guide users to do a more focused network scan for specific items at a time.
Return on Investment
- The P.O module added a more structured and professional approach to procurement within the department
- We were able to compare vendors to determine where to get the best value for money when buying items.
- Being able to track/find contracts & licenses and being notified of when critical items expire was also a huge benefit
- It takes a lot of manual/administrative work to make the software useful. The work that goes into doing Asset Management properly is usually underestimated and the software needs dedicated administrators with clear processes to work properly.
Other Software Used
Hyper-V, VMware ESXi, GoToMeeting