AssetExplorer can be a very useful tool if planned and implemented properly
March 10, 2020

AssetExplorer can be a very useful tool if planned and implemented properly

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ManageEngine AssetExplorer

ManageEngine AssetExplorer is being used to track what major computer equipment is in production for the entire organization, store information on vendors the organization work with and have contracts with, and to inform us of when a contract/subscription is about to expire and has to be renewed. Lastly, we use it for the purchase order module as the core component for the procurement process within the organization that helps us track spending and compare prices between vendors who stock similar items.
  • Purchase Order Module is done reasonably well in order to build an intelligence database on vendors.
  • The network scan is useful to get up and running on getting existing equipment and software into the database.
  • Notifications concerning when subscriptions or contracts expire.
  • Vendor Database - Being able to keep track of all vendor information and uploading documentation such as contracts which can be found easily.
  • The reports in the purchase order module can definitely improve. I found it difficult to get the correct money spent for the criteria/filters entered. Some of the output looked erroneous and the query system wasn't the easiest to master.
  • The network scans can produce some information overload, especially if you do a full network scan. Maybe adjustments in the presentation of the software to guide users to do a more focused network scan for specific items at a time.
  • The P.O module added a more structured and professional approach to procurement within the department
  • We were able to compare vendors to determine where to get the best value for money when buying items.
  • Being able to track/find contracts & licenses and being notified of when critical items expire was also a huge benefit
  • It takes a lot of manual/administrative work to make the software useful. The work that goes into doing Asset Management properly is usually underestimated and the software needs dedicated administrators with clear processes to work properly.
I cannot remember the names of different software I evaluated in comparison at the time but I do remember Manage Engine AssetExplorer offering more useful features and the P.O module also being a diamond of a find.
It is not a perfect solution. I don't believe it is the best software for some of the components it offers but I do like and appreciate what it does offer. It offers complexity and a range of features for a company to take advantage of if planned and implemented properly.

Do you think ManageEngine AssetExplorer delivers good value for the price?

Yes

Are you happy with ManageEngine AssetExplorer's feature set?

Yes

Did ManageEngine AssetExplorer live up to sales and marketing promises?

No

Did implementation of ManageEngine AssetExplorer go as expected?

No

Would you buy ManageEngine AssetExplorer again?

Yes

The purchase order module can be very useful if you put a process in place. It is miles ahead of using a spreadsheet or something simple to do purchase orders and track spending.

It can be good to keep track of equipment and software you have in house. However it is imperative you have dedicated staff and processes in place to maximize the utility of the software else it can become a white elephant if not implemented properly as it is a complex piece of software that does many things.

ManageEngine AssetExplorer Feature Ratings

Software and hardware inventory tracking
6
License management
7
Asset lifecycle monitoring
5
Contract management
7
Asset relationship management
4