What is Auryc?
The Auryc Customer Experience Intelligence Platform is presented as an accelerator for product improvement prioritized by real business impact.
The solution aims to produce a “golden record” of customers' experience to surface the true impact of any customer frustration through Auryc’s predictive insights, powered by behavioral data, conversion data, customer feedback, and session replay. And with its integration partners and API, users can export all 1st-party data into their own systems of record and systems of action.
No-Code Analytics - Capture
Auryc Analytics captures 100% of every user session easily without the need to code or tags to create a true full view of online customer experience, including retroactive analysis.
Customer Feedback / VOC - Listen
Auryc Customer Feedback triggers in-the-moment customer responses like surveys, Net Promoter Score (NPS), and Customer Effort Score (CES), with AI-driven sentiment analysis to provide more context to user frustrations.
Session Replay-Reproduce
Auryc Session Replay records detailed user sessions so the user can visualize any struggle customers experience. See where customers fumble, rage click, and lose interest.
Performance Impact Reports - Prioritize & Optimize
Auryc Insights aggregates all site visitor data and surfaces the issues that impact loyalty, performance, and revenue the most , to help prioritize where to improve. Gain insights into frequency, recency, and severity of every issue.
Categories & Use Cases
Technical Details
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FAQs
What is Auryc?
Auryc in Los Altos offers their visual intelligence platform to help organizations create exceptional customer journeys and increase revenue.