TrustRadius: an HG Insights company

Author-it Reviews & Insights

Score5.5 out of 10

2 Reviews and Ratings

Community insights

TrustRadius Insights for Author-it are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use: Users and reviewers have consistently praised Author-It for its ease of use. Several users mentioned that the user interface is intuitive, making it easy to navigate through the software's various features. Many reviewers also appreciated how quickly they were able to learn how to use the software.

Cloud-based Collaboration: Reviewers found Author-It's cloud-based collaboration feature to be one of its best features. The ability to access and update content on-the-fly makes it easy for teams to collaborate in real-time, regardless of their location or time zone. This feature was mentioned by a majority of the reviewers.

Content Reusability: Another widely praised aspect of Author-It is its ability to reuse content, saving users time and effort. Several reviewers commented on how convenient it was to write a piece of content once but use it multiple times with minor changes as needed across different publications without having to rewrite or tweak.

Author-it Reviews

1 Review

Some honest feedback

Rating: 6 out of 10

Use Cases and Deployment Scope

We use AIT to write technical content for our medical devices.

Pros

  • Responds promptly to IT tickets
  • Supportive staff
  • Helpful mindset

Cons

  • Lots of known issue in the system that have not been fixed
  • Mixed info on how to fix system issues
  • Translations are very cumbersome and time consuming
  • Better instructions on how to set up system

Likelihood to Recommend

AIT functionality seems a little dated. There are lots of work arounds for its current system limitations.
Vetted Review
Author-it
4 years of experience