Azure Virtual Desktop

Score8.4 out of 10

56 Reviews and Ratings

Community insights

TrustRadius Insights for Azure Virtual Desktop are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Security Features: Users have appreciated the robust security measures offered by Azure, such as identity management, multi-factor authentication, and other advanced security protocols. The platform's emphasis on data protection has garnered positive feedback from customers.

Scalability: Reviewers have highlighted Azure's seamless scalability, allowing them to easily adjust server capacities in response to fluctuating system demands. This flexibility in resource allocation has been a significant advantage for users.

Pay-as-you-go Model: Customers find the pay-as-you-go model of Azure advantageous due to its transparent licensing structure that aids in effective cost management. Additionally, users value the predictability and control this pricing model provides for optimizing expenses based on usage requirements.

Reviews

20 Reviews

Azure Virtual Desktop Use

Rating: 8 out of 10

Incentivized

February 13, 2026

Use Cases and Deployment Scope

Azure Virtual Desktop has been the go-to remote desktop management solution in two of the organizations I have worked for. It was central in enabling remote work for us during the 2020-2022 period, and is still crucial as far as ensuring contributors work within a trust-agnostic environment and for ensuring compliance. The scale of use was significant in both cases (all remote & hybrid workers).

Pros

Lightweight
Easily scalable
Easy to set up
Intuitive

Cons

High latency in some cases
Cost
Unexpected disconnections

Likelihood to Recommend

Azure Virtual Desktop is well suited when you need a "one size fits all" solution for remote and hybrid work in a trustless or trust-agnostic environment. I will help with centralizing or standardizing how your org's resources are used.

It may be less appropriate in cases where even slight latency could affect work, for example for artists or any other type of contributor where precision and immediacy are key.

Mihail Marinov

Project Liaison Manager in Customer Service at Keywords Studios (501-1000 employees)

Vetted Review

6 years of experience

Verified on LinkedIn

Highly Recommend Azure Virtual Desktop over Citrix

Rating: 9 out of 10

Incentivized

February 13, 2026

Use Cases and Deployment Scope

Azure Virtual Desktop has been our replacement for Citrix XenDesktop. While we deploy laptops with VPN tunnels, we have always found the need to have some virtual desktop presence. It has its place in our DR Planning, as well as proving a valuable tool for temporary access during hardware issues. Although it is not heavily used, it can be scaled up to meet demands.

Pros

Provides excellent remote access method for non-firm hardware.
Since OS is multi-session windows 11, users receive a more familiar experience to their laptops.
Integrations such as FSLogix and Nerdio have led to a consentient user experience.

Cons

Logging and monitoring rely on Azure backends. A dedicated dashboard specific to AVD would be welcomed.
Learning curve upon initial deployment. Although I hear this is better now.
Some management and reporting tools are lacking. We supplement this with Nerdio.

Likelihood to Recommend

1. Overall we had excellent cost reduction after migrating from Citrix. We no longer need per-user CALs, and can scale our environment down to match usage.
2. Since the hosts are in Azure, Multi-session Windows 11 is fantastic.
3. Ability to Scale up to meet usage has saved us during several critical outages.

Verified User

Administrator in Information Technology (501-1000 employees)

Vetted Review

6 years of experience

Powerful and Flexible Virtual Desktop Platform with Some Usability Complexity

Rating: 8 out of 10

Incentivized

February 5, 2026

Use Cases and Deployment Scope

Citrix Desktop license become costly and not reliable in our infrastructure. Primary used this to solve the secure remote access and terminal desktops for external users.

Pros

Security, The Azure Desktop and applications run on Azure DC so data and network doesn't leave the could env.
Big one for us is scalability and cost control, while we have some heavy users in seasonal pattern so we can turn off and on VMs as it progress
Management overall is user friendly and easy to manage.
It's on cloud so local outage doesn't impact users.

Cons

Troubleshooting bit limited as it's running on MS cloud. You don't have that level of access to get the logs data.
App or ISO update management also complex compare to user management. It also hard to predict cost when you have inflex of usage. not really straightforward to tell which group/users are using most of the resources.
as I mention earlier, troubleshooting is limited. When you have peak hour usage, user may see some performance issues.

Likelihood to Recommend

Remote/terminal Desktop access which is core function/usage we wanted. We don't want to install app on users devices and wanted to sperate the data/network from public to private. Which AVD provide that solution for Remote access and remote application for external users or VPN users.

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

4 years of experience

Azure AVD good choice for moving virtual desktop to the cloud

Rating: 7 out of 10

Incentivized

January 7, 2025

Use Cases and Deployment Scope

We leverage AVD for all non-persistent desktops, this allows us to follow our cloud first strategy, this is leveraged in US-East region and support users globally.

Pros

easy setup
multiple configuration options
minimal latency

Cons

Capacity issues in specific regions
Cost between different cpu options
can be buggy at times

Likelihood to Recommend

This is a good product to get virtual desktops into the cloud and for use with non-persistent desktops.
There are better options available if you need persistent desktop's.

Verified User

Manager in Information Technology (5001-10,000 employees)

Vetted Review

3 years of experience

Azure Virtual Desktop - Microsofts' PaaS Solution that enables you to quickly provide Remote App/Full Desktop functionality in a secure way

Rating: 9 out of 10

Incentivized

August 24, 2023

Use Cases and Deployment Scope

As a MSP we are always looking for the most performand and most secure solution to provide our customers the ability to work from anywhere. With Azure Virtual Desktop we have a secure and streamlined solution to do so. Because a lot of the technical implementation is now handled by Microsoft itself (PaaS) it has become even less cumbersome to deploy a new AVD environment within minutes instead of hours/days

Pros

Secure Access (Identity management by Azure, including MFA and other security measures)
Scalability (scale up or down servers depending on the load of the systems)
Licensing Structure is very clear

Cons

While it is PaaS it would be nice to have some monitoring insights into some parts of the offering
Migrating user sessions from one host to another (to be able to downscale) would be awesome
It would be nice to have a more seamless deployment of FSLogix in a AVD Enviroment

Likelihood to Recommend

Currently Azure Virtual Desktop enviroments are our first choice for all customers. Especially because most of our customers already have a M365 License which includes Azure Virtual Desktop usage.

We deploy it for both RemoteApp and Full desktop solutions. This gives us the flexibility to "lift and shift" a specific workload of more legacy customers towards the cloud and provide them with a secure solution to use their apps in the cloud from anywhere.

Verified User

Employee in Research & Development (51-200 employees)

Vetted Review

2 years of experience

Amazing to use

Rating: 8 out of 10

Incentivized

March 28, 2023

Use Cases and Deployment Scope

I need to access the client-server system to install our application and check on that. For our product, we have to give a virtual machine to each client by which we can access that as a server.

Pros

Easy to configure
Manage the resources
Easy to integrate with dotnet environment
No physical contact required
We Install and use the machine from anywhere in the world

Cons

Nothing much
Little expensive for small business and learners

Likelihood to Recommend

There is a process where we have to create/access the client-server to run the application. For each client, we need to follow the process, and it is really user-friendly to work on. Sometimes the connection breaks down suddenly, but it is rarely happening.

Verified User

Analyst in Information Technology (201-500 employees)

Vetted Review

2 years of experience

Virtual Desktop Heaven

Rating: 9 out of 10

Incentivized

July 20, 2022

Use Cases and Deployment Scope

We implemented the Azure VD solution to create a secure, resilient, and reliable environment for our users' ERP needs. In our case, they use SAGE. We deployed over 50 VMs and can scale them easily depending on the client's needs. The fact that users can access any computing device including tablets and Macintosh is another plus.

Pros

Security
Scalability
Pay as you go model

Cons

Windows Remote client can be improved

Likelihood to Recommend

The pay-as-you-go model was one of the best features for our clients as their user numbers can scale up or down depending on the season. Being in the cloud, the Virtual Desktop solution helps us to cope easier with our remote users as well as partner or guest accounts as it is very easy to deploy secure environments for them.

Verified User

Technician in Information Technology (51-200 employees)

Vetted Review

1 year of experience

Azure Virtual Desktop

Rating: 10 out of 10

Incentivized

July 15, 2022

Use Cases and Deployment Scope

Was able to scale up several environments in short order with little effort. Used Azure Virtual Desktop to spin up 100's of desktops in hours, this would take days or weeks to do with physical hardware. Was also able to leverage built in monitoring tools to keep eye on the VD's. Great product

Pros

Creation of virtual enviroment
Scaling
Security

Cons

Built in monitoring capability

Likelihood to Recommend

Securely access work applications regardless of where user is. Able to rapidly deploy 100s of desktops for a change in remote work. This saved us significant cost on physical hardware and speed up security process. We had users accessing the new environments in hours vs days. Was no impact to operations.

Verified User

Engineer in Information Technology (51-200 employees)

Vetted Review

2 years of experience

A way to virtualize your Desktop.

Rating: 8 out of 10

Incentivized

July 14, 2022

Use Cases and Deployment Scope

Virtual desktop Application that provide easy access to the users.

Our goal as an organization is to provide web access to the remote connection and allows user works from any place needed.

Good solution as well to get system with good policy and settings.

Pros

how Machine get published
control and access
security

Cons

Logs and filtering on main system.
Main management console.
Multiple steps needed to get things set.

Likelihood to Recommend

Azure Virtual Desktop is a great tool to access a desktop on an organization from any place the user needs to.

It gives the option to connect from multiple platforms which allows the works simple at the time to connect.

The AVD allows have full access to a virtual machine, which is less appropriate if people prefer to only give APP access.

Verified User

Technician in Information Technology (11-50 employees)

Vetted Review

1 year of experience

Best in market to save cost of windows license for common applications

Rating: 8 out of 10

Incentivized

July 13, 2022

Use Cases and Deployment Scope

We are using Azure Virtual Desktop or AVD on large scale as a Common Shared desktop to showcase our test builds to end users. as we have a large team, we used separate instances for all builds. Azure Virtual Desktop played a vital role in removing this bottleneck. now we use a single AVD desktop for all the testing.

Pros

scaling
using our own image
seamless multi-session capabilities

Cons

UI can be updated
Higher DPI would have been welcome
lags on low end devices

Likelihood to Recommend

if you're having a testing team that works on testing load for various scenarios, as we have here, dev, test, quality & production build. this is an ideal use case to implement AVD, especially if you're staff is all work from home. they will just require AVD and they're ready to go.

Zeel Pandya

SAP ABAP Consultant in Information Technology at AeonX Digital Solutions (51-200 employees)

Vetted Review

1 year of experience

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