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Barracuda offers their hosted Email Security Service as a secure email gateway.https://dudodiprj2sv7.cloudfront.net/product-logos/Eb/aF/WQSBGK35GBMO.pngPeace Of Mind For Email SecurityWe use Barracuda to screen our email before it reaches the employees inboxes. It is being used organisation wide to offer full protection. We use it to protect us against phishing scams, viruses and ransom wear. It also helps to clear up unwanted emails that make it through the Office 365 spam filters.,Stops unwanted emails coming through to your inbox, it does this by holding them in a 'quarantine' folder for you to then check and allow or deny. Protects against phishing and ransomware attacks. Stops employees clicking on dangerous links in emails by putting them in a secure place.,You need to take time in adding your contacts to a whitelist so that you don't miss an email. I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails. The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.,10,Barracuda helps to make the business operate at a safer level. It has definately helped by stopping ransomware emails so it has saved time for the IT department who don't have to put out comms to tell users not to open certain emails received. Having the ability to whitelist and blacklist emails lets us control the flow of our inboxes. In the beginning of use spend time configuring it to business needs so you do not miss that all important email that was deemed as spam.,Mimecast Enterprise Information Archiving,Microsoft Office 365Barracuda - An excellent layer to your securityWe use Barracuda Email Security Gateway. We use both cloud and a local virtual appliance. This is being used by our entire company. All of our inbound and outbound filters go through the gateways. Inbound goes through both and outbound only goes out the local virtual appliance. This reduces spam that our users receive.,Spam Reduction. Sender and Receiver Filters. Also blocks Virus Message log that includes the whole email.,Easier escalation to Level 2 support would be nice. Most problems are resolved by Level 1. It would be nice to be able to search the local virtual appliance message log for all fields like you can the cloud version.,9,Reduced time of administration for email. Increased speed of finding someone's missing email. Less virus/phishing attacks succeeding.,,Spiceworks, VMware ESXi, Citrix NetScalerEmail Filtering Made EasyBarracuda ESS is used throughout our entire organization as the main protection again malware and spam. Prior to this we utilized Trendmicro, which we found did not grab as many messages as expected, leaving a lot of spam and malicious emails to come through our network and to our users.,Easy to setup and implement, we had the solution up and running and filtering our email within two hours Very easy to administer and modify filtering rules - administration interface is very intuitive and allows you easy control over what you do and don't want to come through to your users. Transparent to users - users don't have to worry about quarantine (though you can configure quarantine in Barracuda) - so as far as they know, their spam decreased and we know that our users are better protected.,Administrative interface can be a bit laggy at times loading data - sometimes you may have to refresh a page a few times to get the data to show up The filtering system has gone down one time since we've been on it for longer than 4 hours. Having better redundancy or communication with end users during this time would have helped.,8,Decreased opportunities for malicious emails to make it to our users and subject our network to malicious attack Low administrative overhead, so time can be focused on other pressing projects,Microsoft Office 365, Atlassian Confluence, Veeam Backup & ReplicationBarracuda ESS - A good low cost alternative for email filteringWhen we decided to switch to Office 365 we decided we wanted to add an additional service for email security. All of our incoming mail goes to the Barrcauda ESS first, before going to out Office 365 tenant for delivery. The email for all our users goes through the service.,Ease of implementation - Barracuda ESS was amazingly simple to set up. We had it up and running in under a day. Cost effective - Barracuda ESS is very reasonable in terms of price compared to some of the other available options. Good filtering - Barracuda ESS does a good job of filtering out unwanted and/or dangerous email.,False positives - While small, use of Barracuda ESS does result in some false positives. Sometimes it is not clear why a particular message was flagged. Configuration - Some of the features of Barracuda ESS are a little obscure in their configuration. Barracuda has made improvements in this since we started using the service. Interface - The interface is a little cluttered.,8,We evaluated several services when we were looking for a cloud based filtering program. Barracuda was clearly the most economical. Our cost was about 1/3 of what it would have been had we gone with our second choice. Our users are more productive since they spend less time wading though unwanted emails. Barracuda is filtering out about 97% of emails sent to us, albeit with a few false positives.,Mimecast Secure Email Gateway and Microsoft Office 365,Veritas Backup Exec, Microsoft Office 365, Symantec Endpoint ProtectionAnother win for Barracuda with its ESS!We utilize the Barracuda ESS across our whole organization to minimize not only SPAM, viruses threats, email spoofing, phishing but as well as an additional layer of protection with its spooling feature. The portal allows for a great ability in troubleshooting NDR's and the like. This allows us to minimize any business disruptions from undeliverable false positives and any important deferred messages.,Technical support and service is 1st class! Consistency in its interface is very stable great ease of use.,One item I would like to see improved is the simplicity of opening a ticket right from a particular email in the message log for false positive reviews.,10,Email issues and complaints have been substantially reduced since incorporating Barracuda ESS,
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Barracuda Email Security Service
28 Ratings
Score 8.5 out of 101
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Barracuda Email Security Service Reviews

Barracuda Email Security Service
28 Ratings
Score 8.5 out of 101
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Reviews (1-6 of 6)
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Dean Evans profile photo
November 13, 2018

Barracuda Email Security Service Review: "Peace Of Mind For Email Security"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Barracuda to screen our email before it reaches the employees inboxes. It is being used organisation wide to offer full protection. We use it to protect us against phishing scams, viruses and ransom wear. It also helps to clear up unwanted emails that make it through the Office 365 spam filters.
  • Stops unwanted emails coming through to your inbox, it does this by holding them in a 'quarantine' folder for you to then check and allow or deny.
  • Protects against phishing and ransomware attacks.
  • Stops employees clicking on dangerous links in emails by putting them in a secure place.
  • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
  • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
  • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
Barracuda is extremely well suited at stopping spam/phishing/ransomware attacks via email. It is also clever enough to know if you get an 'internal' email which has originated from the outside by someone masking their email address and stopping these getting through.
Read Dean Evans's full review
Andrew Murphy profile photo
June 21, 2018

Barracuda Email Security Service Review: "Barracuda - An excellent layer to your security"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Barracuda Email Security Gateway. We use both cloud and a local virtual appliance. This is being used by our entire company. All of our inbound and outbound filters go through the gateways. Inbound goes through both and outbound only goes out the local virtual appliance. This reduces spam that our users receive.
  • Spam Reduction.
  • Sender and Receiver Filters.
  • Also blocks Virus
  • Message log that includes the whole email.
  • Easier escalation to Level 2 support would be nice. Most problems are resolved by Level 1.
  • It would be nice to be able to search the local virtual appliance message log for all fields like you can the cloud version.
This is a great product for a small IT department. It helps eliminate both spam and virus. It changes all links in an email to links running through the barracuda for security. Don't get me wrong, you will still get spam but a lot of it will be blocked. With a small IT department, you can set it up and let it run with minimal administration.
Read Andrew Murphy's full review
No photo available
August 07, 2018

Barracuda Email Security Service Review: "Email Filtering Made Easy"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Barracuda ESS is used throughout our entire organization as the main protection again malware and spam. Prior to this we utilized Trendmicro, which we found did not grab as many messages as expected, leaving a lot of spam and malicious emails to come through our network and to our users.
  • Easy to setup and implement, we had the solution up and running and filtering our email within two hours
  • Very easy to administer and modify filtering rules - administration interface is very intuitive and allows you easy control over what you do and don't want to come through to your users.
  • Transparent to users - users don't have to worry about quarantine (though you can configure quarantine in Barracuda) - so as far as they know, their spam decreased and we know that our users are better protected.
  • Administrative interface can be a bit laggy at times loading data - sometimes you may have to refresh a page a few times to get the data to show up
  • The filtering system has gone down one time since we've been on it for longer than 4 hours. Having better redundancy or communication with end users during this time would have helped.
If you want a system that can be up and running in very little time, comes with fast controls to block a large majority of spam, and keeps itself updated constantly to ensure it is able to detect the latest spam - then Barracuda ESS is for you.

If you're OK with an occasional administrative portal glitch or some setup time in whitelist/blacklisting entries that are missed by the main filter, then Barracuda ESS is for you.
Read this authenticated review
Jeff Daniels profile photo
March 14, 2018

Barracuda Email Security Service Review: "Barracuda ESS - A good low cost alternative for email filtering"

Score 8 out of 10
Vetted Review
Verified User
Review Source
When we decided to switch to Office 365 we decided we wanted to add an additional service for email security. All of our incoming mail goes to the Barrcauda ESS first, before going to out Office 365 tenant for delivery. The email for all our users goes through the service.
  • Ease of implementation - Barracuda ESS was amazingly simple to set up. We had it up and running in under a day.
  • Cost effective - Barracuda ESS is very reasonable in terms of price compared to some of the other available options.
  • Good filtering - Barracuda ESS does a good job of filtering out unwanted and/or dangerous email.
  • False positives - While small, use of Barracuda ESS does result in some false positives. Sometimes it is not clear why a particular message was flagged.
  • Configuration - Some of the features of Barracuda ESS are a little obscure in their configuration. Barracuda has made improvements in this since we started using the service.
  • Interface - The interface is a little cluttered.
Barracuda Email Security Service (ESS) is very well suited for the small and medium business market where you do not require advanced features. Other services provide more functionality in terms of encryption and archiving, especially with respect to legal requirements for mail retention and holding pens for mail if your delivery service fails.
Read Jeff Daniels's full review
Robert Cabrera profile photo
January 30, 2018

Barracuda Email Security Service Review: "Another win for Barracuda with its ESS!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We utilize the Barracuda ESS across our whole organization to minimize not only SPAM, viruses threats, email spoofing, phishing but as well as an additional layer of protection with its spooling feature. The portal allows for a great ability in troubleshooting NDR's and the like. This allows us to minimize any business disruptions from undeliverable false positives and any important deferred messages.
  • Technical support and service is 1st class!
  • Consistency in its interface is very stable
  • great ease of use.
  • One item I would like to see improved is the simplicity of opening a ticket right from a particular email in the message log for false positive reviews.
Read Robert Cabrera's full review
Derek Schroeder profile photo
December 21, 2017

Barracuda Email Security Service Review: "Barracuda Email Security - On-premises Appliance or Online Essentials"

Score 10 out of 10
Vetted Review
Reseller
Review Source
Barracuda Email Security Services are in use by my company with the online Essentials flavor. It has been implemented by a number of my clients with the Essentials or the on-premises options. Both options include inbound and outbound spam filtering as well as options for content filtering and outbound encryption services. The entire organization's email goes through this system and several departments utilize the outbound encryption for secure transmission.
  • Inbound filtering, including attachment and text parsing customization. This allows further customization to quarantine or block based on this criteria as well as customized "spam digest" reports that can be sent once or multiple times a day at custom intervals.
  • Outbound encryption feature includes option to send email securely. The on-premises appliance also has an Outlook add-in that allows a button click to enable encryption for the specific email, while Essentials offers a "tag line" in the subject or body to enable encryption.
  • AntiVirus and Advanced Threat Detection prevent numerous malicious emails from ever entering the email system.
  • The online Essentials flavor does not have the Outlook add-in button to enable outbound email encryption. This feature is very easy to use for end users versus the "tag line" that must be inserted into the subject or body of the email. This is a 2018 feature request that is on their roadmap.
Any company would be a good fit for this service as it does a superb job of blocking spam messages.
Read Derek Schroeder's full review

Barracuda Email Security Service Scorecard Summary

About Barracuda Email Security Service

Barracuda offers their hosted Email Security Service as a secure email gateway.
Categories:  Secure Email Gateway

Barracuda Email Security Service Technical Details

Operating Systems: Unspecified
Mobile Application:No