Item: Barracuda Email Security Gateway
Rating: 7
Author: Timothy Good

Use Cases and Deployment Scope

We migrated from this to the big box Proofpoint. We were sold on all the bells and whistles. And I can honestly say this did a better job for our organizational size.

Pros and Cons

Support
Delegated management
Domain customizations

Support needs to be better, but they knew we were leaving them and that might be why the support suffered.
Access to hidden features.
Better scanning of large mail messages.

Return on Investment

Affordable compared to other products.
Logging was basic and simple.

Alternatives Considered

I did not make the selection, I support the service. It was simple to support, patching was easy.

Support Rating

In the beginning, the support was rough, it eventually got really good, then when we started migrating off it went back down again.

Key Insights

Do you think Barracuda Email Security Gateway delivers good value for the price?

Yes

Are you happy with Barracuda Email Security Gateway's feature set?

Yes

Did Barracuda Email Security Gateway live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Barracuda Email Security Gateway go as expected?

I wasn't involved with the implementation phase

Would you buy Barracuda Email Security Gateway again?

Yes

Other Software Used

Microsoft Office 365, Proofpoint Advanced Threat Protection, Proofpoint Email Protection

Likelihood to Recommend

If you provide infrastructure as a service, this is the best product of you. Tons of storage as well.

Bang for your buck

Overall Satisfaction with Barracuda Email Security Service