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Bigtincan Readiness

Score8.4 out of 10

85 Reviews and Ratings

What is Bigtincan Readiness?

Bigtincan Readiness, formerly Brainshark, is a platform for data-driven sales enablement and readiness. It helps companies prepare their client-facing teams with knowledge, skills and insights to perform at the highest level.

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Who Buys & Uses Bigtincan Readiness

Thoughts on Bigtincan Readiness

Use Cases and Deployment Scope

We use Bigtincan Readiness to support onboard and advanced training programs across our entire organization. It allowed us to create a standardized learning path where we could confirm every employee was receiving the information necessary for them to excel in their position, and that it was being reviewed in a timely manner.

Pros

  • Formatting material in a modern interface
  • Tracking results
  • Compiling data from a large pool

Cons

  • Making the admin side a little more intuitive.
  • Offer different templates
  • Having some sort of quarterly power user meeting series with tips, advice, etc.

Return on Investment

  • Visibilty to completion has been nice, rather than checking employees one by one.
  • Modernization for us of training material has helped create a more professional experience for new employees being onboarded
  • Accountability with who is learning what, has helped us dial in different training strategies.

Usability

Other Software Used

Microsoft Office 2016 (discontinued), Citrix Gateway

An easy to learn and effective tool

Use Cases and Deployment Scope

We use Brainshark primarily as a content development tool. This allows us to use SME's to create presentations that can easily be exported as SCORM content that can be published on our enterprise LMS. This has allowed us much more flexibility, cut down on development time, and has empowered our organization to create targeted, specific training content that is easily updated so it is current and valid.

Pros

  • Content development
  • Works with all content types
  • simplifies and speeds up course development

Cons

  • Reporting - not as robust as most modern report engines
  • Not completely compatible with VR or HTML5 content
  • The system can get bogged down if you have lots of content
  • The admin management is not the best

Return on Investment

  • Increased our course development from approximately 2-3 /mo to between 30-50 /mo
  • We can quickly develop micro learning and publish it
  • In general, our users take more training and there is a trend/correlation - more training = increased sales

Alternatives Considered

Adobe Captivate, Articulate 360 and Articulate Storyline

Other Software Used

Workday Human Capital Management, ChatGPT, Apple iCloud

Brainshark - Simple, Easy and Sharp!

Use Cases and Deployment Scope

We use Brainshark to create, deliver and track our training programs as well as create a learning library for all of our digital learning content. Using BSK to deliver our various training programs allows us to keep up with managing our onboarding trainings and all of our various specialized trainings required by the employees role. It’s help eliminate time gaps from employees getting trained in a timely manner and when it matters most. We’ve also been able to set up “training now” so if someone runs into a how to situation they can access our learning library with specific micro learning material to help guide them.

Pros

  • Easy content creation.
  • Analytics and reporting.
  • Scorecards.

Cons

  • Removing learners enrollments.
  • Ability to send feedback or scores to a users specific hierarchy.

Most Important Features

  • Ease of access for the user.
  • Simplified learning journeys.
  • Ability to automate enrollments.

Return on Investment

  • Ability to quickly update training content as it changes in our industry.
  • Employee retainment.
  • Sales training turnaround.

Alternatives Considered

MindTickle and Lessonly

Other Software Used

Articulate 360, Venngage, Workday Human Capital Management

Brainshark Review

Pros

  • It's organized well.
  • It's easy to navigate.

Cons

  • Sometimes it is hard to find what you are assigned.

Return on Investment

  • I'm not sure.

Alternatives Considered

HealthStream

Other Software Used

Salesforce Commerce Cloud, HealthStream, Concur Travel and Expense

Brainshark for Developing and Training Your Entire Organization

Use Cases and Deployment Scope

We usually use it for training purposes and to make sure our employees are compliant when it comes to certain compliance frameworks like HIPPA.

Pros

  • Sales Enablement.
  • New Hire Onboarding.
  • Learning and Development Platform.

Cons

  • It's not intuitive to use for less tech savvy personnel.
  • More of an educational platform rather than a sales enablement platform.
  • Reporting could be more granular.

Most Important Features

  • Easy to create content.
  • Tracking users' progress and content views.
  • Supports different media.

Return on Investment

  • Speeds up onboarding process for new hires.
  • Great tool for instructional designers.
  • Great tool to implement and track mandatory employee training.

Other Software Used

Gong, Trello, ChurnZero