Bigtincan Readiness vs. MindTickle

Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.

Incentivized

Mindtickle is a solid LMS for any sales team, and really any team within an organization that needs to provide lms type courses for their teams (both during the onboarding process and for any ongoing training/attestations as time goes on). It is easy to create tailored/relevant courses, and it is simple for users to navigate. All in all I can't think of anything I dislike about this application. It has a broad use case and is extremely scaleable.

Incentivized

• You can Track who watched and how many times your presentation was watched through their tracking service.
• Customer service is outstanding. They will walk you through any difficulties you encounter.
• They are always working and expanding the product to give me ways to engage with my audience

• MindTickle is very well organized, the user interface is easy to read and navigate. This is important because it is very friendly towards both tech-savvy individuals and non-technical individuals.
• The viewable points on MindTickle helps boost individuals who are competitive and does well to inform users of how they stack up against their fellow peers.

Incentivized

• It is not always the SME that wants to narrate so an easier way to invite guest narrators would make the creation process less painful.
• More detailed description of report types. Depending on what output I am in search of, I find myself having select each option until I find what I need.
• An option to insert a slide instead of just adding and having to move it up by repeatedly pressing the up arrow.

• It does seem like the mobile app isn't quite as functional as the online browser, although I have used it.
• It can be kind of hard to find things if the folder is very big. Sometimes the search doesn't pull up quickly.

Incentivized

Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.

BrainShark is great for those with beginner and intermediate level software skills. It doesn't take a programming genius to get up and running with this application.

Incentivized

The platform is very easy to use, and for new users is very easy to get familiar with. This is great, as it makes it easy to get through all the materials you need. For people who have been with the organisation longer, it is easy to find new material to strengthen their skills and develop themselves.

Incentivized

I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.

We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.

Incentivized

I guess it would be great. I have not needed to utilize the customer support team since I have been using the MindTickle platform. I would say that a good thing. But on the flip side, I am just one user. I would imagine people who are actually putting in the content deal with customer support more regularly for any issues on how the product is operating.

Incentivized

The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.

Their ongoing support after implementation is excellent and easy to access...

Most systems we looked at only housed training you already had or bought... or you could buy their training, but they did not offer a way to build your own training AND keep it updated and house it in a logical way. I what we use in Brainshark as two parts (and we don't use it all - such as the Coaching module) one for creation and second for delivery... and delivery offers two parts. One off's... links that we can add to newsletters, websites etc, and then their Rapid Learning Portal for more formalized learning. Brainshark gives me what I need to create AND deliver trainings, webinars and even holiday wishes. Plus they are big enough to offer service and tech help to the field... I don't have to do it all myself... as well as a Customer Success Manager for quarterly updates, help and training, monthly reporting on usage, training webinars and an whole knowledge base and author and administrator training online. If you only have a person or hand full of people creating your training... it is easy to use and get lots of content out to the world!

Incentivized

We found that MindTickle was more flexible in the types of material it allowed us to generate and include, including click-through training and videos that guide users through the training. Additionally, we found that the interface was easier for our client-facing teams to use than the other options listed, which could be complicated.

Incentivized

• Since we implement how Brainshark is used we have found several areas where it has a significant impact...the first is the ability for any three step distributor to build a supplier / manufacturer content library that can be utilized by their B2B sales group
• Brainshark's survey and question tools are an excellent way to solicit feedback from both internal and external audiences...
• Brainshark is a cost effective way for retailers and wholesalers to manage store and field level operations...

• This platform has helped to modify my already designed sales system and strategies that we were already working on; because this tool equips me with the necessary data that has maximized my team’s skills and enabled me to host the event online thus saving my time.
• This tool has brought us closer and we have enhanced the productivity.