Social listening
The software can track constituents’ mentions of the organization on social media platforms.
Cat avg: 4.7
Blackbaud Enterprise Fundraising CRM
117 Reviews and Ratings
Top Performing Features
Digital advocacy enablement
Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.
Cat avg: 5.7
Mobile event check-in
Attendees and volunteers can be checked in at events with a mobile device.
Cat avg: 5.5
Role-based user permissions
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration
Cat avg: 7.7
Worst Performing Features
Event registration and ticketing
Track ticket purchases for events and connect them to constituent profiles
Cat avg: 5.7
Reporting and data visualization
Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.
Cat avg: 6.3
Online donation options
Online avenues for donation are available, including landing pages, forms, donation buttons, etc.
Cat avg: 7
Blackbaud Enterprise Fundraising CRM Features from Reviews
Communications and Marketing
Constituent engagement and marketing features
8.6+51%
Constituent engagement and marketing
Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.
Category average: 6.3
Social listening
The software can track constituents’ mentions of the organization on social media platforms.
Category average: 4.7
Digital advocacy enablement
Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.
Category average: 5.7
Reporting and Analytics
Reporting and analytics about constituents and donations
7.4+18%
Reporting and data visualization
Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.
Category average: 6.3
Wealth screening
The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.
Category average: 6.1
Fundraising and Events
The ability to accept and process donations and manage events
7.3+30%
Online donation options
Online avenues for donation are available, including landing pages, forms, donation buttons, etc.
Category average: 7
Event registration and ticketing
Track ticket purchases for events and connect them to constituent profiles
Category average: 5.7
Text and phone donations
Constituents can donate via text or phone call.
Category average: 5.3
Volunteer shift management
The software allows volunteers to sign up and check in for event shifts.
Category average: 5
Mobile event check-in
Attendees and volunteers can be checked in at events with a mobile device.
Category average: 5.5
Security and Platform
Features related to security and general platform usage and implementation
8.2+20%
Role-based user permissions
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration
Category average: 7.7
Mobile access
Users can access the CRM via an app from a mobile phone or tablet.
Category average: 6.7
Integrations
The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.
Category average: 6.2
Blackbaud Enterprise Fundraising CRM Features from the Vendor
Additional Features
Vendor-contributedA single source of truth with a holistic view of constituents whether they are Individuals, Households, Groups, or Corporations
Moves management and stewardship capabilities to expand and nurture major donors
Segmentation support for multi-channel campaigns
Planned Giving, Matching Gift Management, and Online Giving to support specialized fundraising needs
Automated receipting and acknowledgement, end-to-end credit card processing and robust accounting functionality streamline gift and revenue management
Ability to tap into Blackbaud's philanthropic data set and data modeling
Integration with business intelligence and data analytics solutions.
Microsoft integrations to automate key visualizations, workflows and build low-code/no-code apps
Open, industry-standard REST APIs to extend and customize the core CRM solution.
Wide selection of partner apps in Blackbaud Marketplace.
Extensible revenue data model to manage process of tracking, crediting and recognizing donors based on the gifts they make
Embedded data hygiene management including duplication management and address validation